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hi, new to blackberries here. We have 2 curve 8310s just in the past month. ... BlackBerry Curve forum

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    85kinloch's Avatar
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    dead phone

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    hi, new to blackberries here. We have 2 curve 8310s just in the past month. while on charge or standby, the phone will go dead and the power button won't turn it on. To fix it we have to remove the battery and put it back in. Why would it randomly do this? It did it with the 4.2 os and now with the 4.5 os. We don't have a lot of stuff on our phones except yahoo go!. please help!

  2. #2
    jeffallen8's Avatar
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    have you tried pushing the mute button on top of the curve and see if this wakes up the phone?

  3. #3
    85kinloch's Avatar
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    none of the buttons work when it's like this.

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