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Good morning all- I've had a problem lately ( came up in last 24 hours ... BlackBerry Curve forum

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    curve trackball problem

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    Good morning all-

    I've had a problem lately ( came up in last 24 hours ) with scrolling UP with the track ball. It feels and scrolls regularly down, but horizontally and up it has the feeling of a pearl track ball, if you remember the poll where we thought it felt more stable? Well now it's stiff and takes multiple rolls to get anywhere.

    Has anyone had this problem, who could suggest a solution that doesn't mean track ball disassembly and cleaning?

    Thnx

    Djflyy
    dj flyy

  2. #2
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    Re: curve trackball problem

    I had the same problem with my 8830. Before you disassemble it, just take a Q-Tip with a little bit of rubbing alcohol on it and give the ball a good scrubbing. It worked great for me!

    Good luck.

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    Re: curve trackball problem

    yeah... dust collects on them more rapidly than u think... especially if u carry it in pockets.

    try Moto's advice and report back... also, hold it close to your lips and give it a couple of strong breaths (blow hard directly on the trackball... roll it and blow some more)


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    Re: curve trackball problem

    used both of your ways, doing a lot better!

    thanks to both of you. not going to lie, when i blew onto the trackball, it scared me to death that the screen showed the moisture mark about the ball. i thought i broke the damn thing.

    thanksagain!
    dj flyy

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    Re: curve trackball problem

    Turn off the BB. Press and hold the trackball and roll it in all directions, up down, right. left, all around. that should dislodge the lint. Do the q-tip in alcohol trick (vodka also works) and you might also try blowing some canned air around the ball while you are pressing it down.

    Turn it back on and it should work as advertised.

    You can also do a search as this question has been answered several times lately. And good advice on not carrying the device in your pocket.

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    Re: curve trackball problem

    I'm having a problem with my pearl. The trackball will not move to the right. I tried alcohol on a qtip and it didn't work. Please help.

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    Re: curve trackball problem

    Quote Originally Posted by hlwylie View Post
    I'm having a problem with my pearl. The trackball will not move to the right. I tried alcohol on a qtip and it didn't work. Please help.
    Read the above post. That should help

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    Re: curve trackball problem

    my 8130 has been this way since the moment I opened the box... think I will return it tomorrow. Qtip/blowing does nothing... might be defective.
    ~A BlackBerry without a data plan is just a berry without the crack.~
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    Re: curve trackball problem

    i would take it back
    Looking for new buddies. Add me pin# 3115EE05

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    Re: curve trackball problem

    yep I did, and the tech's replaced it. I was thinking that perhaps they made them a bit stiffer on the new BB but it didn't break in or work itself out...
    ~A BlackBerry without a data plan is just a berry without the crack.~
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    Quote Originally Posted by cliffr39 View Post
    yep I did, and the tech's replaced it. I was thinking that perhaps they made them a bit stiffer on the new BB but it didn't break in or work itself out...
    I'm equally suprised that with the newer generation (I'm on an 8320 from an 8100) they seem more fragile and easily breakable. I'd even venture to say the Curve's feels fake...

    Maybe it's a fix for future models?

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    Re: curve trackball problem

    I cannot use the trackball to click (or enter) any longer on my 8830 worked fine since I got the phone in August. Any ideas?
    ~via BB (wap.pinstack.com)~

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    Re: curve trackball problem

    Quote Originally Posted by annmac View Post
    I cannot use the trackball to click (or enter) any longer on my 8830 worked fine since I got the phone in August. Any ideas?
    ~via BB (wap.pinstack.com)~
    do you have insurance on the device?

    if you have tried what's suggested above, i could only recommend reading the other forums and seeing what works for people.. then bringing it up with RIM or your carrier.

    Has a software update changed the functionality?
    dj flyy

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    The trackball click stopped working right after thr software update. I called alltel tech support, they told me to do a wipe of the device and restore from backup, which I did to no avail. So I guess I will go wait in line fo a couple of hours at alltel and get a new phone???

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    Re: curve trackball problem

    Quote Originally Posted by annmac View Post
    The trackball click stopped working right after thr software update. I called alltel tech support, they told me to do a wipe of the device and restore from backup, which I did to no avail. So I guess I will go wait in line fo a couple of hours at alltel and get a new phone???
    did you solve the problem?

    new phone or software update?

    let us know
    dj flyy

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