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i know this issue has been addressed many times on these forums but i need ... BlackBerry Curve forum

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    ct5694's Avatar
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    Question Curve- memory leak problem

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    i know this issue has been addressed many times on these forums but i need to ask a couple questions. my bb curve 8310 keeps deleting my texts, bb conversations, and call logs. (all my coworkers at my att store have the same memory leak problem too!)

    at first it was happening once a month but now its doing it almost every other day!GRR.

    ive tried all the tips listed in the forums already that people have posted and nothing seems to resolve the problem. does any one have any other new information??

    i was thinking of updating to a new OS on my bb curve today. another silly question...can i download any carrier's os to my att curve? will it still work on my att curve? is there a particular OS version that any of you guys have been using that hasnt had this problem occur?
    Last edited by ct5694; 01-11-2008 at 03:24 PM. Reason: additional information

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    Re: Curve- memory leak problem

    Menu>Options>Status (What is your file free?) Did you delete the sample video? Do you have a memory card and are you storing your music and pictures on it? Are you properly closing apps Menu>End or Close, Escape? Using the Red end key will leave them running in the background where they will eat memory. To see what is running press Alt+Escape.

    E-

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    Re: Curve- memory leak problem

    yyessss yesssss ive done all that, and it still happens

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    Re: Curve- memory leak problem

    Sorry. I had to check. Something is eating your memory and I don't think reloading the OS is going to help. You have to find the source. I would review any third party applications that you have installed. I will wait for other members to chime in with their thoughts on it.

    Good luck!

    E-

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    Re: Curve- memory leak problem

    Do you always keep like 15 megabytes free? I've found that if you let your free space get below 15 megs it'll cause memory leakage and it can also cause you phone to lag.~via BB (wap.pinstack.com)~

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    Re: Curve- memory leak problem

    my bb says file free: 12293382 bytes. is that enough free?

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    Re: Curve- memory leak problem

    ct5694

    Yes, you can use another carriers Operating System. You will need to delete the vendor.alx file after you install it on your desktop in order to use it on your AT&T Curve. Post back any quesitons. The latests OS are posted in the sticky threads at the tops of the 8300 forum.

    Couple of questions regarding your memory situation...please advise your file free amount under options>status. Please also advise if you have any 3rd party apps or extra themes on your phone?
    BlackBerry® Certified Support Specialist
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    Re: Curve- memory leak problem

    Quote Originally Posted by ct5694 View Post
    my bb says file free: 12293382 bytes. is that enough free?

    That seems low. Hold down the ALT key and hit ESCAPE and see what applicaitons are open and running (hold down the alt key to scroll thru the list)
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    Re: Curve- memory leak problem

    The root cause of the memory leak is use ALT + ESC to switch applications. RIM has not release a fix. Other than that 3rd party applications are usually the cause. I think most people with this model try to keep between 12 and 15mg free to avoid losing data.

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    Re: Curve- memory leak problem

    I realize you have looked thru the posts on this issue but jsut to be sure please make sure you have tried the steps in this thread on Memory:

    http://blackberryforums.pinstack.com...sms_mms_e.html

    Thanks
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    Re: Curve- memory leak problem

    i have 3rd party apps like Jivetalk, google maps, Viigo, opera and some games... i dont want to delete these apps tho! that would make my bb boring! is that really necessary?

    and yes Gary, i read that post a couple weeks ago...and i still have the problem :-(

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    Re: Curve- memory leak problem

    I would review all your applications and decide which are more important than your messages and call logs... delete the ones that aren't.

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    Re: Curve- memory leak problem

    11-24-2007 #195 j llama
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    Re: How To: Stop Disappearing SMS/MMS/E-mail/Call Logs
    How to get memory cleaner. Go to options > general settings > Enable password, content protection, and content compression > then press esc key and scrool to Save. You'll then be in (options >) security options. You should now have a new menu listing available called "memory cleaner". Scroll and click to the new menu. On "show icon on home screen" select Yes. You will now have an icon on your home screen that you can run anytime. It only takes about 3 seconds to run it. Things it cleans each time you run it:
    Address book cache.
    Certificate search.
    Certificate status manager.
    Clipboard.
    Content protection cache.
    Encrypted messages.
    Key store.
    PGP key search.

    (I also have clean when idle enabled)

    ~via BB (wap.pinstack.com)~

    Thank me later
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    Re: Curve- memory leak problem

    Before you start deleting try just closing some that are open. I suspect that will help.



    And of course using the info in Josh's post above....
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    Re: Curve- memory leak problem

    j llama, i am trying to follow your directions..can you make them more clear? i cant seem to get to the memory cleaner menu. i enabled password, which enabled content compression, but content compression is still disabled.... can you clarify the steps please?

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