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Originally Posted by bajanbastard So you fixed the problem. Yet it started rebootin again? Personally ... BlackBerry Curve forum

  1. #46
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    Quote Originally Posted by bajanbastard View Post
    So you fixed the problem. Yet it started rebootin again? Personally I would just wipe it and do a clean install, downloading the OS from scratch just to be safe ~via BB (wap.pinstack.com)~
    Please READ my other posts. I did a clean reinstall more than 8 times, using jl commander and all, and getting the 507 error (a clean wipe, the 507 was intentional), and then doing a battery-out reinstall. Nothing worked. Anyway I solved the problem. See the bottom of this post.

    Quote Originally Posted by jonesjj View Post
    Leave wifi on and turn off the router and see if it reboots. Might be a incompatible router.
    NO wrong answer. Thanks anyways though. Please read my posts above.

    Quote Originally Posted by lesawag View Post
    Sorry to hear about your nightmare..my computer turned off during updating my software..Yikes! What a nightmare.Keep plugging along you will get it.
    Thank you!



    PROBLEM SOLVED
    PROBLEM SOLVED
    PROBLEM SOLVED
    PROBLEM SOLVED
    PROBLEM SOLVED
    PROBLEM SOLVED
    PROBLEM SOLVED
    PROBLEM SOLVED
    PROBLEM SOLVED
    PROBLEM SOLVED!!!!!!!!!!!!!


    Apparently RIM knows there is an incompatibility with most T-mobile 8320 curves and the 4.5 OS.

    After trying everything, I got free tech support from RIM that's normally $50/hr by calling through t-mobile blackberry technical support and requesting it.

    The SOLUTION is to reinstall the 4.2.2.180 OS.

    That solves the problem, no more constant reboot.

    I was soooo mad, especially after 30 hours of troubleshooting (not including sleep).

    I have the file on my computer if anyone needs to acquire it; just tell me how to distribute it.

  2. #47
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    After all you went through I am glad to see you found a satisfactory fix.

  3. #48
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    Quote Originally Posted by moderncowboy View Post
    After all you went through I am glad to see you found a satisfactory fix.

    Thanks!

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    Quote Originally Posted by chrisbimmermd View Post
    Please READ my other posts. I did a clean reinstall more than 8 times, using jl commander and all, and getting the 507 error (a clean wipe, the 507 was intentional), and then doing a battery-out reinstall. Nothing worked. Anyway I solved the problem. See the bottom of this post.



    NO wrong answer. Thanks anyways though. Please read my posts above.



    Thank you!



    PROBLEM SOLVED
    PROBLEM SOLVED
    PROBLEM SOLVED
    PROBLEM SOLVED
    PROBLEM SOLVED
    PROBLEM SOLVED
    PROBLEM SOLVED
    PROBLEM SOLVED
    PROBLEM SOLVED
    PROBLEM SOLVED!!!!!!!!!!!!!


    Apparently RIM knows there is an incompatibility with most T-mobile 8320 curves and the 4.5 OS.

    After trying everything, I got free tech support from RIM that's normally $50/hr by calling through t-mobile blackberry technical support and requesting it.

    The SOLUTION is to reinstall the 4.2.2.180 OS.

    That solves the problem, no more constant reboot.

    I was soooo mad, especially after 30 hours of troubleshooting (not including sleep).

    I have the file on my computer if anyone needs to acquire it; just tell me how to distribute it.
    My Fiance has the 8320 with AT&T and it reboots with 4.2, 4.5, media card, no media card, new battery, old battery, battery pull, and soft rest. WTF? Only thing left to try is a new SIM card.
    Sprint Tour 9630
    OS 5.0.0.230 (Leaked)

  5. #50
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    UPDATE!
    UPDATE!
    UPDATE!

    (FULL INSTRUCTIONS)

    PROBLEM SOLVED
    PROBLEM SOLVED
    PROBLEM SOLVED
    PROBLEM SOLVED
    PROBLEM SOLVED
    PROBLEM SOLVED
    PROBLEM SOLVED
    PROBLEM SOLVED

    Apparently RIM knows there is an incompatibility with most T-mobile 8320 curves and the 4.5 OS.

    After trying everything, I got free tech support from RIM that's normally $50/hr by calling through t-mobile blackberry technical support and requesting it.


    The SOLUTION is to reinstall the 4.2.2.180 OS.

    That solves the problem, no more constant reboot.

    I was soooo mad, especially after 30 hours of troubleshooting (not including sleep).

    I have the file on my computer if anyone needs to acquire it; just tell me how to distribute it.






    >>>>>
    THIS IS STEP BY STEP <<<<<<

    STEP 1:
    Go grab a piece of paper and maybe a snack, you're going to be writing awhile if you know a lot of people.
    (you might want to type the stuff into a plain text file?)

    Now back up all your phone numbers and all the text you can. If it doesn't stay on long enough to do even when connected to the computer, then you lost it all sorry. next time back it up on paper or a plain text file on your computer. Live and learn.

    STEP 2:
    If you can connect to the computer like I could, back up all your pictures by copying them to your computer. Don't forget the ones in your address book. If you can't get into the phone, skip again to the next step.

    STEP 3:
    Go to Options / Security Options / General Settings.
    Press the menu button.
    Scroll up to "Wipe Handheld" and press it.
    CHECK THE LITTLE BOX that says
    "delete third party application data?" (or something like that)

    STEP 4:
    If it keeps resetting on you:
    Try as many times as it takes between resets until you can navigate there. Good job.

    STEP 5:
    Wait just a couple minutes as it deletes everything.
    DO NOT take out the battery,
    DO NOT push any buttons,
    DO NOT be impatient.

    It will go through a few different white screens and white screens with an hourglass or a loading thing.

    It didn't take an hour for me; it took like 2 minutes or less. IT MAY TAKE LONGER FOR YOU - don't be impatient!

    STEP 6:
    Remember to be patient.

    STEP 7:
    Do not throw your phone.

    STEP 8:
    Don't kill anyone or curse anyone out, they didn't cause your phone problems.

    STEP 9:
    If you get unlucky and it resets, do it all again. Hopefully this does not happen. If it does, just try it again, don't worry, there's nothing you can do about it.



    STEP 10:

    Connect your phone to your computer.


    STEP 11:

    a. Open JL Commander
    b. Press any key
    c. Press Y if you have a password, or press N if you do not have a password on your phone
    d. Press 4 (wipe) and follow the steps. Your phone should reboot and it will look like it's just going through the reboot cycle again. It's not.
    e. If you have successfully wiped your phone, it should be a white screen with a 507 error in the middle. It means there's nothing on the phone. The whole process should take like a minute.


    STEP 12:

    Disconnect
    your phone from the computer and remove the battery!



    STEP 14
    (you know that hotels go from the 12th to the 14th floor, right?):

    Open the 4.2.2.2.180(double click)
    follow the steps
    check the box that asks to open Blackberry Desktop Manager


    STEP 15:

    a.
    Go to Application Loader
    b. ADD/REMOVE APPLICATIONS(click the "Start" button)
    c. Connect your phone to the computer (battery still out)
    d. Press "OK"


    STEP 16

    Click "Settings"


    STEP 17:


    SELECT THE BOX "Delete all application data."
    SELECT THE BOX "Erase all currently installed applications."

    Press
    "Okay"

    Make sure the box to backup info is UNCHECKED.


    STEP 18:

    Click "Next"


    STEP 19:

    a. when it is
    initializing, reinsert your battery! (if you do not have the battery in, it will never initialize)
    b. Wait for it to complete. It should take an hour or so, so find something to do, or stare at the screen for an hour. (That's bad for your eyes!)


    STEP 20:

    Done! If you feel up to the task, download some applications like Opera Mini, Gmail, and some themes. You can do so using the BB browser or by downloading the .alx file to the desktop and using the Application Loader in Blackberry Desktop Manager (click "Browse" and find the file).

    Great job!

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    Quote Originally Posted by dubie76 View Post
    My Fiance has the 8320 with AT&T and it reboots with 4.2, 4.5, media card, no media card, new battery, old battery, battery pull, and soft rest. WTF? Only thing left to try is a new SIM card.
    what 4.2 OS did she use? Also, my fix is for the T-mobile phones. AT&T may possibly have a different (related) issue.

    did you try all the steps above, using that specific OS, with the clean wipe all the way to a 507 error?

  7. #52
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    Quote Originally Posted by chrisbimmermd View Post
    I have the file on my computer if anyone needs to acquire it; just tell me how to distribute it.

    Thanks for the offer, but you can't distribute your copy of the file on the forums. We only permit links to the official RIM download site or official carrier download site. That is the only RIM authorized distribution, sending zip files or posting links to sites like rapid share etc with hosted copies of RIMs files are not permitted.

    I'm glad you got your reboot situation resolved, even if that did mean downgrading to 4.2, at least you now have a functional device.
    Twitter? My Apps List

    Current SmartPhone: Motorola DROID Rooted, Running Project Elite v4

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    Quote Originally Posted by chrisbimmermd View Post

    NO wrong answer. Thanks anyways though. Please read my posts above.
    I was just trying to help. It's weird that different 8320's have different problems. I could not connect to wifi on 4.2 but 4.5 I have no problems at all.

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