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I'm almost positive it's an app conflict issue - or a theme-related issue (I had ... BlackBerry Curve forum

  1. #31
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    I'm almost positive it's an app conflict issue - or a theme-related issue (I had tried changing the theme earlier today, that doesn't work by the way; however, it caould be that the apps simply being in there are causing an issue - or maybe just one of them. They were created for the 4.3 OS, not the 4.5 OS.

    okay I removed all the themes

    I also installed two apps:
    Blackberry Diagnostics
    and
    Rooster

    Rooster is a RAM booster application (don't know how well it works)
    the reason for this, is because I was thinking that although the physical memory is plenty sufficient, that maybe somewhere there is a shortage of memory that is not directly related to the amount of available physical memory on the device (we are assuming to be talking about on-board memory, since external memory [the memory card] is not used as random access memory [RAM])

    Lets see how it goes. First for the unplug...

    problem not solved.

    i have two things to try:
    install a 4.5 OS theme and run it
    run the blackberry diagnostics and see if it's at all useful

    meanwhile in my mindless trial and error I will attempt to put to heart whether a DNA virus is able to replicate it's RNA-dependent DNA polymerase, because my Bio exam is like next week (Finals Week).

  2. #32
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    something is different after uninstalling all the themes:

    it doesn't take two minutes at the white screen when I unplug it and it reboots.

    it takes about 1 second

    it also reboots immediately upon unplugging

    but it boots back up instantly - no long white hold screen (with the hourglass)


    um yeah by the way, I left one theme installed: the one I like the best. Maybe I should delete that too (grrr)

    yes it's consistent - no more hourglass.

    I think I have something here

    UPDATE: that didn't mean anything
    Last edited by chrisbimmermd; 12-10-2008 at 09:53 PM.

  3. #33
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    okay Rooster is a GAME - it has nothing to do with RAM boosting.

    Someone somewhere is laughing at me because I have been fooled.

    This has nothing to do with the problem.

    moving on...

  4. #34
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    okay so I found one that was the same but for the 4.5OS

    I went to delete the theme that I had neglected to delete before, and I realized there were two I neglected before.

    I am deleting them at this moment.

    It rebooted twice in a row during the uninstall.

    During the uninstall of all the previous themes it rebooted once during the process.

    Maybe the solution???

    We'll see....


    It did reboot.

    But it booted back up instantly again, and I did a soft reset (ALT+left shift+DEL).

    Let's see if that did anything...


    nope



    I did that like a while ago
    Last edited by chrisbimmermd; 12-10-2008 at 09:52 PM.

  5. #35
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    Anyway, here's a little review of the 4.5 OS:

    faster (a lot faster)
    better calendar
    connects to wireless networks faster and better
    better address book
    better themes
    has a video recorder
    has a voice recorder
    its a good OS
    It does not work on most T-mobile 8320 phones!

    The first time I upgraded (at 1-3PM), I had the 4.5.0.81 OS
    The rest of the time I've had the 4.5.0.93 OS

    the rebooting problem happened right after I changed the OS

    Lets see if the clean full wipe and reinstall works.


    wish me luck
    Last edited by chrisbimmermd; 12-10-2008 at 09:52 PM.

  6. #36
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    Last edited by chrisbimmermd; 12-10-2008 at 09:52 PM.

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    Last edited by chrisbimmermd; 12-10-2008 at 09:53 PM.

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    Last edited by chrisbimmermd; 12-09-2008 at 06:17 AM.

  9. #39
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    UPDATE!
    UPDATE!
    UPDATE!

    PROBLEM SOLVED
    PROBLEM SOLVED
    PROBLEM SOLVED
    PROBLEM SOLVED
    PROBLEM SOLVED
    PROBLEM SOLVED
    PROBLEM SOLVED
    PROBLEM SOLVED

    Apparently RIM knows there is an incompatibility with most T-mobile 8320 curves and the 4.5 OS.

    After trying everything, I got free tech support from RIM that's normally $50/hr by calling through t-mobile blackberry technical support and requesting it.


    The SOLUTION is to reinstall the 4.2.2.180 OS.

    That solves the problem, no more constant reboot.

    I was soooo mad, especially after 30 hours of troubleshooting (not including sleep).

    I have the file on my computer if anyone needs to acquire it; just tell me how to distribute it.






    >>>>>
    THIS IS STEP BY STEP <<<<<<

    STEP 1:
    Go grab a piece of paper and maybe a snack, you're going to be writing awhile if you know a lot of people.
    (you might want to type the stuff into a plain text file?)

    Now back up all your phone numbers and all the text you can. If it doesn't stay on long enough to do even when connected to the computer, then you lost it all sorry. next time back it up on paper or a plain text file on your computer. Live and learn.

    STEP 2:
    If you can connect to the computer like I could, back up all your pictures by copying them to your computer. Don't forget the ones in your address book. If you can't get into the phone, skip again to the next step.

    STEP 3:
    Go to Options / Security Options / General Settings.
    Press the menu button.
    Scroll up to "Wipe Handheld" and press it.
    CHECK THE LITTLE BOX that says
    "delete third party application data?" (or something like that)

    STEP 4:
    If it keeps resetting on you:
    Try as many times as it takes between resets until you can navigate there. Good job.

    STEP 5:
    Wait just a couple minutes as it deletes everything.
    DO NOT take out the battery,
    DO NOT push any buttons,
    DO NOT be impatient.

    It will go through a few different white screens and white screens with an hourglass or a loading thing.

    It didn't take an hour for me; it took like 2 minutes or less. IT MAY TAKE LONGER FOR YOU - don't be impatient!

    STEP 6:
    Remember to be patient.

    STEP 7:
    Do not throw your phone.

    STEP 8:
    Don't kill anyone or curse anyone out, they didn't cause your phone problems.

    STEP 9:
    If you get unlucky and it resets, do it all again. Hopefully this does not happen. If it does, just try it again, don't worry, there's nothing you can do about it.



    STEP 10:

    Connect your phone to your computer.


    STEP 11:

    a. Open JL Commander
    b. Press any key
    c. Press Y if you have a password, or press N if you do not have a password on your phone
    d. Press 4 (wipe) and follow the steps. Your phone should reboot and it will look like it's just going through the reboot cycle again. It's not.
    e. If you have successfully wiped your phone, it should be a white screen with a 507 error in the middle. It means there's nothing on the phone. The whole process should take like a minute.


    STEP 12:

    Disconnect
    your phone from the computer and remove the battery!



    STEP 14
    (you know that hotels go from the 12th to the 14th floor, right?):

    Open the 4.2.2.2.180(double click)
    follow the steps
    check the box that asks to open Blackberry Desktop Manager


    STEP 15:

    a.
    Go to Application Loader
    b. ADD/REMOVE APPLICATIONS(click the "Start" button)
    c. Connect your phone to the computer (battery still out)
    d. Press "OK"


    STEP 16

    Click "Settings"


    STEP 17:


    SELECT THE BOX "Delete all application data."
    SELECT THE BOX "Erase all currently installed applications."

    Press
    "Okay"

    Make sure the box to backup info is UNCHECKED.


    STEP 18:

    Click "Next"


    STEP 19:

    a. when it is
    initializing, reinsert your battery! (if you do not have the battery in, it will never initialize)
    b. Wait for it to complete. It should take an hour or so, so find something to do, or stare at the screen for an hour. (That's bad for your eyes!)


    STEP 20:

    Done! If you feel up to the task, download some applications like Opera Mini, Gmail, and some themes. You can do so using the BB browser or by downloading the .alx file to the desktop and using the Application Loader in Blackberry Desktop Manager (click "Browse" and find the file).

    Great job!
    Last edited by chrisbimmermd; 12-10-2008 at 10:14 PM.

  10. #40
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    Last edited by chrisbimmermd; 12-10-2008 at 09:50 PM.

  11. #41
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    Last edited by chrisbimmermd; 12-10-2008 at 10:16 PM.

  12. #42
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    Last edited by chrisbimmermd; 12-10-2008 at 10:16 PM.

  13. #43
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    So you fixed the problem. Yet it started rebootin again? Personally I would just wipe it and do a clean install, downloading the OS from scratch just to be safe ~via BB (wap.pinstack.com)~

  14. #44
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    Leave wifi on and turn off the router and see if it reboots. Might be a incompatible router.

  15. #45
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    Sorry to hear about your nightmare..my computer turned off during updating my software..Yikes! What a nightmare.Keep plugging along you will get it.

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