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After upgrading my phone to OS 5.0.0.1036, I am unable to add new contact in ... BlackBerry Curve forum

  1. #1
    albela99's Avatar
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    Question Curve 8900-Issues after upgrading to 5.0.0.1036

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    After upgrading my phone to OS 5.0.0.1036, I am unable to add new contact in the phonebook. The system freezes for a while and nothing happens when try to add new contact. Sometimes it ends with the following error msg:

    Uncaught exception:
    Application
    net_rim_bb_phone_app(240)
    is not responding;
    process terminated

    Besides, I am unable to use google talk and have multiple copies of threaded msgs. Msg problem is resolved after a hard reset but come up against the same issue after few hours.

    Can somebody help me resolving aboe issues. Thanks in advance.

  2. #2
    PapaMag's Avatar
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    You may need to do a re-install, sounds like the OS is not working properly, You may try resending your service books, by going to options-advanced options as well

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  3. #3
    albela99's Avatar
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    Thanks for a prompt response Mangum. I cant see any option to resend Service Books in Option>Advance Options. Moreoever I have no idean how to re-install an already installed OS. Can u please elaborate.

  4. #4
    PapaMag's Avatar
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    Well it would require you to wipe your os from your phone and re-install, but I'm sure you'll get some more response to this issue. I have upgraded to 6.0 OS so finding the host routing and service books is a whole different world

    options>adv options>host routing table>hit menu key>select register now

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  5. #5
    ealvnv's Avatar
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    the best way to fix it is to reload the OS as the above poster said, to resend the service books go to your setup email application and hit menu, resend service books
    When i say i have Bold family phones, I meant it, from the older to the younger, even the unborn ;)

  6. #6
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    Thanks ealvnv my brain did not compute

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  7. #7
    albela99's Avatar
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    Thanks guys. I didnt have to reinstall OS. A Wipe Handheld worked for me. Everything is fixed now.

  8. #8
    PapaMag's Avatar
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    Right on glad to hear it

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