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Hi everybody I need some help on this issue: I have a Curve 8310 that ... BlackBerry Curve forum

  1. #1
    miguelcs18's Avatar
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    Curve 8310 restarts itself

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    Hi everybody I need some help on this issue:

    I have a Curve 8310 that restarts itself or something . I press the turn on/off button and it starts for a short time but only shows de sand clock and turns off and then again turns on by itself and that's all it does.

    Some help please!!!

  2. #2
    butterfly2's Avatar
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    Before u do any trouble shooting do a backup of your bb....then do a battery pull...or wiping the handheld could be the bb mem is low also!!
    A woman's heart should be so hidden in Christ that a man should have to seek Him first to find her.
    Maya Angelou

  3. #3
    miguelcs18's Avatar
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    Quote Originally Posted by butterfly2 View Post
    Before u do any trouble shooting do a backup of your bb....then do a battery pull...or wiping the handheld could be the bb mem is low also!!
    Hi butterfly2 and thanks for your hel. Let me tell you that I don't know how to do a backup since when I connect my bb the usb port only detects it for a while and when it turns on it doesn't detect it

  4. #4
    rabbitears's Avatar
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    Hi, everyone, I'm also new at this. I purchased an 8310 in May, used it with a holster and about 2 weeks ago I pulled it out and it was just doing as miguelcs has problems, it goes to the sand timer, then to a red upper light, then blank, then back to the sand timer (each time for about 10 seconds). I also can't get it to stay on long enough to use jlcmdr or anything to re-install the OS. DOES ANYONE HAVE ANY SUGGESTIONS. I just love the phone.

  5. #5
    mblakev's Avatar
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    I have the same problem currently. I did some searching on the site and found out that may may have what is called "The Hourglass of Death". I would recommend trying this solution:

    http : / / blackberryforums.pinstack . com / showthread . php ? t = 5178& highlight = error + 400

    sorry your going to have to put it all together

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