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Hello all! AOL is driving me NUTS! I hope somebody can shed some light here... ... BlackBerry Curve forum

  1. #1
    happycatmeows's Avatar
    happycatmeows no está en línea Stack level 1
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    Curve 8310- AOL email problems with BIS

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    Hello all!

    AOL is driving me NUTS! I hope somebody can shed some light here...

    - I have a Blackberry Curve 8310
    - I use AOL mail
    - I use Blackberry Internet Service (BIS)
    - I do NOT have BES

    I set up an account for BIS, then I added my aol email address to BIS. I am sending and receiving emails on my Blackberry no problme.

    However, there are problems when it comes to deleting and reading mail:

    1) read the mail from AOL on the computer: the mail remains unread in BB
    - BB can not recognize the mail is read on AOL on the computer. Is there a way to fix this?

    2) read the mail from BB: the mail remains unread in the "NEW folder in AOL on the computer
    - AOL on the computer can not recognize that the mail has already been read on BB. Is there a way to make AOL recognize any read mail on the BB?

    3) delete the mail from BB (without opening it first): the mail remains unread in the "NEW" folder in AOL on the computer.
    - I want the email deleted on AOL on the computer too...

    4) read the mail from AOL on the computer: the mail remains unread in BB.
    - I want the email deleted on the BB too...

    The only things that work are:
    - deleting a mail from AOL deletes it on BB too
    - reading a mail from AOL and then deleting it, will delete the same email on the BB

    I hope you guys can give me some suggestions for #1-#4...

    Thanks a lot.

  2. #2
    hayden's Avatar
    hayden no está en línea Stack Mod
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    Re: Curve 8310- AOL email problems with BIS

    Thanks for taking the time out to post your problem here at PinStack. I do apologize that you've not received a reply.

    1, 2, 3 & 4) Synchronizing of deleted, read and unread mails both ways are BES service only.

    Welcome to pinstack.

    PM Sent

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