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hi everyone i have a issue where i cant unlock my phone well after a ... BlackBerry Curve forum

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    rigo88's Avatar
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    cant unlock my phone

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    hi everyone i have a issue where i cant unlock my phone well after a few try it ask me to type in blackberry then the password well i did and it doesnt unlock my phone im on my past attempt or i will lose everything anyone can help me with this. i have really important data on there that i cant lose.

  2. #2
    Nedric7's Avatar
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    i know is sounds stupid, but sometime when people have numbers in thier password they forget to hit ALT then the number key

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    Mitch R.'s Avatar
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    If you can't remember your password, you'll have to wipe the device and create a new one.

    If you're in a BES environment, its possible to have a BES Admin remotely reset the password on your device. Other than that, 10 tries and a wipe.

    If you have to resort to the 10 tries and wipe method, hopefully you have a semi-recent Desktop Manager backup of your device. Information on a MicroSD card will not be affected by a wipe.

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