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My data network is "on", I've powered down and back up, and pulled the battery. ... BlackBerry Curve forum

  1. #1
    silv333's Avatar
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    Can't send or receive SMS

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    My data network is "on", I've powered down and back up, and pulled the battery. Still, no SMS capabilities...any ideas?

  2. #2
    5 one's Avatar
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    check you firewall under security options

  3. #3
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    Firewall is disabled...

  4. #4
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    You tried resending your service books??

  5. #5
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    Do you have a data package on your phone? I know data and SMS have nothing to do with each other, but I have noticed in our system if a customer is not receiving SMS, we have to go in and add a data plan for about 5 minutes for it to receive all of the service books. I don't know if many people on here do not get a data plan, but in my area, it happens quite often.

  6. #6
    silv333's Avatar
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    Have unlimited texting plan through AT&T...how do I do the "service books" thing?

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    Go into your email set up and log into your BIS and there is an option to resend them. You can also do it from your pc by going to the BIS site.
    Last edited by moderncowboy; 10-30-2008 at 06:21 PM.

  8. #8
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    Ok, resent the service books....we'll see if that changes things...

  9. #9
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    STILL NOTHING!!!!! Any other suggestions???

  10. #10
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    I would call provider and make sure it wasn't removed some how from your account by mistake.~via BB (wap.pinstack.com)~

  11. #11
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    Called AT&T and they are showing my account with an unlimited text plan...I might just say bye-bye to BBerry. It seems like every few months there's a little glitch that screws with my service....getting old!!!!

  12. #12
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    Problem solved...after 20 minutes of Live Chat Tech Support, all it took was a "system update". Thanks for the fedback though guys....

  13. #13
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    Quote Originally Posted by silv333 View Post
    Problem solved...after 20 minutes of Live Chat Tech Support, all it took was a "system update". Thanks for the fedback though guys....
    Good deal..hope this means you wont give up your berry.

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