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my windows 7 won't let me do it and i almost crash the computer. now ... BlackBerry Curve forum

  1. #1
    pink25's Avatar
    pink25 no está en línea Stack level 1
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    can't install desktop manager

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    my windows 7 won't let me do it and i almost crash the computer.
    now i can't get it to unstalling out the computer.

  2. #2
    jeffallen8's Avatar
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    Run the installer again and see if you can install over the previous install. Right click the setup file and hit run as administrator also.
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  3. #3
    boricua's Avatar
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    Running the installer again to see if it can install over the previous install is bad. All it will do is make matters worst. You need to perform a clean uninstall of Desktop Manager. You can find the instructions on the BlackBerry website by looking for KB02206

  4. #4
    pink25's Avatar
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    that's what i did, uninstall keep going for hours. it was scary.

  5. #5
    boricua's Avatar
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    There may be something you may not be doing correctly. Call your carrier and have them transfer you to RIM and they will walk you through it.

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