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Hi, One of our users has a BB 8300 and when he takes a pic ... BlackBerry Curve forum

  1. #1
    j00d's Avatar
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    can't email pic from camera

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    Hi,

    One of our users has a BB 8300 and when he takes a pic with the camera and tries to e.mail it, it just doesn't seem to send. It sits there with a bullseye-like icon (not a checkmark). His e.mail is through a BES 4.1. The carrier is t-mobile.

    Thanks for any help.

  2. #2
    thbassman's Avatar
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    Re: can't email pic from camera

    sounds like a carrier issue. Does he have MMS or is he trying to e-mail only, with ATT you need both to send it, on some phones>
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  3. #3
    danni04's Avatar
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    Re: can't email pic from camera

    It could possibly be the size of the file. According to spec's, you can't send pics that are larger than 300kb. Try changing the resolution in the camera.

  4. #4
    reddog187's Avatar
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    Re: can't email pic from camera

    I've never had issues with sending large files. Although I'm on BIS. Maybe its the BES server? Maybe his IT policy doesn't let him?

  5. #5
    j00d's Avatar
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    Re: can't email pic from camera

    The carrier is t-mobile, I'll have to ask if there's some sort of policy. As far as BES policy, I'm the admin and the server has mostly default settings. I doubt that there's a default limitation set to that size.

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