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Can't get the desktop mgr to back up my data. About 1/2 way through, it ... BlackBerry Curve forum

  1. #1
    insurer's Avatar
    insurer no está en línea Stack level 2
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    cannot backup w.desktop mgr

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    Can't get the desktop mgr to back up my data. About 1/2 way through, it stops, and a small window pops up to say there is an error. Nothing else, no explanation, no nothing. Does anyone know what is causing this. Thanks. Insurer

  2. #2
    RogerG's Avatar
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    When you're in Desktop Manager, go into Backup and Restore>Advanced.

    Once the list if Device Databases loads in the right panel, scroll down to Browser Data Cache, click on it, then press the Clear button.

    Try the backup again.

  3. #3
    insurer's Avatar
    insurer no está en línea Stack level 2
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    That did it! Thank you.

  4. #4
    RogerG's Avatar
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