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Hello- wondering if anyone has run into this problem with the 8300 camera. All of ... BlackBerry Curve forum

  1. #1
    bailee.'s Avatar
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    camera malfunction 8300

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    Hello- wondering if anyone has run into this problem with the 8300 camera. All of a sudden, when I open the camera, the picture in the viewfinder is in a black/white/sepia negative type image. Then, when the camera should be showing the preview, it's just blank black, and if I try to go into the media folder, the thumbnail doesn't even show up- it's just the photo icon.

    Does anyone have any ideas?

    thanks,
    b.
    Last edited by jblackfish; 12-12-2008 at 07:16 PM. Reason: correct device

  2. #2
    BES Noob's Avatar
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    So do you have a 8300 with that issue or is it an 8100?

    1. Have you tried doing a hard reboot on your phone?

    2. Have you gone to your options section of your camera menu and make sure your color effect as at normal?

  3. #3
    bailee.'s Avatar
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    i've hard rebooted, checked all the settings, cleaned out all the hardware as best i can... coming here was a last resort.
    Last edited by jblackfish; 12-12-2008 at 07:17 PM. Reason: remove unneeded dialog

  4. #4
    DCookSta's Avatar
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    You may need an OS update to try and fix the camera issue. I've seen a similar issue with an 8310, but we tried wiping everything with JL_CMDR and reloaded everything and the problem remained. We had to get the device replaced. Hopefully your issue won't be this extreme.

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