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I had the dash previously. I had the full internet plan with it. I have ... BlackBerry Curve forum

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    Bought A New Curve But One Problem..

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    I had the dash previously. I had the full internet plan with it. I have the $19.99 internet plan with my 8320, but i dont see the icon that my manual says i should see abut setting up an e-mail account, and when i go to manage conections, it says BIS(which i guess i am supposed to have) is not connected and i cant seem to do anything to chage that. I have had the phone for over a day now, so i was expecting to be able to set-up all my e-mail stuff for college and my business by now. Does anybody have any ideas on this?

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    Re: Bought A New Curve But One Problem..

    go to your home screen & hit menu, and show all.........or you can try changing your theme...go to settings sroll to theme and change, my was like that...good luck
    Thumbs must hurt....
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    Re: Bought A New Curve But One Problem..

    i did that the icons that showed up (composed, and saved messages) are grayed out. i went back to the t-mobile stre today an the guy said it could take up to 48 hours for the internet to kick in, but i have never had a cell phone like that before....

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    Re: Bought A New Curve But One Problem..

    cingular needs to send the service books down to your phone. Once they do the icons ur missing will apear
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    Re: Bought A New Curve But One Problem..

    if it doesnt make any difference i have t-mobile, but its been over 24 hours, was that normal for everyone else on here to wait this long for the internet plan to show up on the phone?

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    Re: Bought A New Curve But One Problem..

    The time varies, and it can take up to 48 hours, but you might have to go the the TMO BIS access page and add your PIN and IMEI there. Try this, look for an Icon that says Setup Wizard and work through it. It has a section for adding email address that will help you get the service books needed.

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    Re: Bought A New Curve But One Problem..

    the only thing under the e-mail set-up is either skip it or "I want to use a wrk e-mail account with a blackberry nterprise server' which i dont think thats what i want...
    what is the BIS page link?
    also are there multiple data plans for the curve via t-mobile?
    from what i understand my $20 a month plan can allow me to use the phone as a modem even, but i cant do that until it shows up on the phone.....

    thanks for helping answer all this guys

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    Re: Bought A New Curve But One Problem..

    I would call t-mobile and ask them if they have a BIS wesite that you can log into to create, edit, add or delete e-mail accounts, register your phone, and push service books to your device. Cingular has one and it enable the user to do these things at thier liesure. Thiers should be something like cingulars which is mycingular.blackberry.net The site is down currently but t-mobile should have something like this.
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    Re: Bought A New Curve But One Problem..

    i think ill call when i get home, i think t-mobile is 24-7 support, but it would be nice to get it set-up.

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    Re: Bought A New Curve But One Problem..

    with this site you can manage everything.. Let me know how it turns out.
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    Re: Bought A New Curve But One Problem..

    i didn't have any issues when setting mine up... i also have tmobile and the 8320. i received it when sim already inside and just started charging it and it turned on by itself. you should see edge and then have the setup wizard icon or setup internet e-mail.

    what's your pin? go to -> options -> status -> PIN:

    mine is 242650F8
    you can use blackberry messenger to send me a request and ill be glad to help you out as best i can...

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    Re: Bought A New Curve But One Problem..

    yeah mine has edge working, but set-up email icon isnt there, nor under conection manager it says BIS not conected.

    my pin is
    241C2F83

    im not sure how to use BB messanger yet lol.
    -------
    and IP address is just 0.0.0.0
    Last edited by kutrack1; 11-27-2007 at 10:44 PM. Reason: Automerged.

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    Re: Bought A New Curve But One Problem..

    you'll need service books to use blackberry messenger.
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    Re: Bought A New Curve But One Problem..

    ~via BB (wap.pinstack.com)~
    Try pulling the battery AND SIM card for a full minute then put them back in see what happens. I had to do this with my wifes new Pearl last week.

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    Re: Bought A New Curve But One Problem..

    you should be able to access your acount via tmobile.com

    and then set it up... here is a link that might be helpful:

    http://support.t-mobile.com/knowbase...c/tm22699.htm?

    also, for a complete demo. step by step on the initial setup (may be lame) lol

    http://www.blackberrycurve.com/8320demo/T-Mobile/


    .
    Last edited by e-berry; 11-27-2007 at 11:04 PM. Reason: added link

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