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hi, I have a curve 8300 from cungular (locked). Just recently, I downloaded the newest ... BlackBerry Curve forum

  1. #1
    saladiro's Avatar
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    Blackbery Os Crash...please Help!

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    hi, I have a curve 8300 from cungular (locked). Just recently, I downloaded the newest OS

    "The link you want is here:
    https://www.blackberry.com/Downloads...3314DF2B3CB9CE

    It should look like this:
    Software For BlackBerry Curve 8300 (TM) BlackBerry Handheld Software v4.2.2.314 (East Asia)

    Package Version: 4.2.2.314
    Consisting of:
    • Applications: 4.2.2.173
    • Software Platform: 2.4.0.76
    • File name: 8300CJK_PBr4.2.2_rel314_PL2.4.0.76_A4.2.2.173_Sing Tel.exe
    • File size: 74.7MB
    Note: The Software Platform and Applications version numbers can be found under Options-About screen on the handheld.


    this upload went fine.

    Now, I tried to unlock vendor themes. On a forum here, I downloaded a modified version of the Blackberry.xla file. When I uploaded that my blackberry couln not reset, and the app error 200 kept appearing. I removed the battery and i still had the problem

    i then called blackberry support,

    they instructed me to plug it in, and try to reinstall via the app loader the original new OS, the problem was that this was unsuccessfull and the error 200 would not go away. it was as if my pc cound not make a connection to my BB.

    what I have done now (as per the BB support)
    1) removed all BB software and OS from my PC,
    2) I tuned my pc off last night so I am at a fresh start
    3) I have downloaded the latest desktop software and same OS, but have done nothing yet

    can someone please help in detail.

  2. #2
    nelsong's Avatar
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    Re: Blackbery Os Crash...please Help!

    Uninstall the OS from your computer and reinstall it without modifying the Blackberry.alx file and follow this howto:

    How To: ReInstall the OS When Computer Won't Recognize The Device Is Connected

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    amanda0769's Avatar
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    Re: Blackbery Os Crash...please Help!

    Breathe! This happened to me about 2 weeks ago and I freaked out too (it's understandable!) Follow Nelsong's link to reinstalling when computer wont recognize your device and all should be fine. Just make sure you follow the instrucations EXACTLY! Let us know what happens. Good Luck!

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    Re: Blackbery Os Crash...please Help!

    tks...will let you guys know....

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    Re: Blackbery Os Crash...please Help!

    I don't think that link would be necessary. That link is for when your BB won't even boot.

    If you would just re-install the OS and not modify the alx file and load that to the device you should be fine. Or just restore from the backup file it created before it updated your device.

    All you need to do is follow the instructions in here
    http://blackberryforums.pinstack.com...on_issues.html
    #14 should get you back.

    The first suggestion is a little overkill sorry to say.

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    Re: Blackbery Os Crash...please Help!

    App 200 error often occurs when trying to add the modded .alx file prior to the OS install. Sometimes it even occurs after the OS install when trying to load via DM. This could be due to errors in the modded file which is incompatible with your OS. I had this happen to me as well and tried a different .alx file that I modded myself and I had no further problems after that.
    As Red suggested, re-install the OS without the file and you should be fine.
    If you really want the unlocked themes, then you can try either modding the file yourself or perhaps someone has a file they can get to you for your OS.
    Here is the thread for unlocking vendor themes:
    http://blackberryforums.pinstack.com...or_themes.html
    See the Official Latest OS threads updated regularly for All Devices.
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    Re: Blackbery Os Crash...please Help!

    thanks all....I basically get the eternal spinning hour glass, and the the error 200, then I reboot, after 5 times last night I took the battery out and went to bed.

    I will try try the simple approach, and then the more complex if that does not work (tks to both of you)

    if you do not hear from me, IT WORKE!D!!!! if not....back to the drawing board

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    Re: Blackbery Os Crash...please Help!

    ^^don't worry...have faith...it will work
    Let us know how it goes.
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  9. #9
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    Re: Blackbery Os Crash...please Help!

    All.....TKS!! that work! MY BB is up and running again


    one odd thing, i seem to have lost my internet, I have media net, but the other browser is gone

    ....any suggestions

  10. #10
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    Re: Blackbery Os Crash...please Help!

    try to reprovision your phone it should pop back up just go to mobile options

  11. #11
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    Re: Blackbery Os Crash...please Help!

    TVM....my blackberry is alive and well......and fully functional

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