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My berry is only responding to the USB charger. The keyboard, soft buttons, mute, lock, ... BlackBerry Curve forum

  1. #1
    mynameisJAYR85's Avatar
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    Blackberry is Non Responsive

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    My berry is only responding to the USB charger. The keyboard, soft buttons, mute, lock, phone, menu, back, phone off... nothing works. My phone is stuck locked. I can still recieve emails and the phone still rings I just can't answer. I can press answer but it doesn't respond.

    Is anyone else having the same issue. Ive tried everything except wiping it.
    I'm a Blackberry Bold...lookin for my Sidekick

  2. #2
    Lavagirl's Avatar
    Lavagirl no está en línea PINStacked!
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    If you've tried everything else, then that's what I would try... wiping your device and reloading your OS.

    Latest Official 8900 OS
    and in there is a how to link if you need it. You can also post on the forums if
    you run into problems.

    Please fill out your device info in your profile and we can help you better as well

  3. #3
    in4am0spun's Avatar
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    did you try to good ol Battery pull?

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    Battery pull would be my first response. Has anything happened to your phone, like dropping it or getting it wet? Also, before you wipe it, do you have a recent backup of the phone you could restore from? Otherwise, a wipe and reload may be your only option, assuming of course this is a software problem.
    ~via smartphone mobile.pinstack.com~

  5. #5
    mynameisJAYR85's Avatar
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    I guard my phone with my life. It hasn't been wet and Ive tried numerous battery pulls. It's so odd because the phone is on. And responds to recieivng phone calls and emails but they phone is locked and none of the keys work. The best I can do is scroll up and down.

    T-Mobile is sending me a new phone because they can't figure out what the heck is wrong.
    I'm a Blackberry Bold...lookin for my Sidekick

  6. #6
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    Hard to say if it's software or hardware related without first trying a wipe, but at least they're sending you another one.
    ~via smartphone mobile.pinstack.com~

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