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everytime i try to install the blackberry desktop manager V4.5 it says error 1316.A a ... BlackBerry Curve forum

  1. #1
    koko15's Avatar
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    Question blackberry desktop manager

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    everytime i try to install the blackberry desktop manager V4.5 it says

    error 1316.A a network error occured while attempting to read from the file...

    ...and then it just says a file name

    can someone please tell me how i can fix this problem?

  2. #2
    kieranwest's Avatar
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    Can you please try to re-download the Desktop Manager software and let me know if it is still causing this error.

  3. #3
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    well i tried it like 4 times and it says the same thing

    and i tried to save instead of run while downloading the desktop manager it just disappears after gathering information

  4. #4
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    Try clearing your internet cache (Temporary internet files) and rebooting your PC. Then try to download it. What OS are you using, XP?

  5. #5
    koko15's Avatar
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    ya i am

    how would i do the first two things ur telling me to do?

  6. #6
    kieranwest's Avatar
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    Depends if you are using Mozilla Firefox or Internet Explorer and what Version.

  7. #7
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    im using internet explorer but i dont know what version...how can i find out what version im using?

  8. #8
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    Try to save it to your desktop then run the .exe from there.

  9. #9
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    ~via BB (wap.pinstack.com)~

    Tr also first to deinstall the old DM

    HTH
    Peter

  10. #10
    koko15's Avatar
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    okay i seriously have no clue what you guys are talking about

    i dont know much about computers

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