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I've had the BB 8310 for a period of time and I love it! Just ... BlackBerry Curve forum

  1. #1
    quiksilver23's Avatar
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    Question Blackberry 8310 problems...

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    I've had the BB 8310 for a period of time and I love it! Just recently, over the weekend, I had a problem regarding the emails and sms messages. I don't know what happened, but all emails and sms msgs from 2007 were deleted. This did not happen accidentally by pressing a button nor purposely deleting it because its been in the inbox for a while.

    I tried many different ways of resolving it but no luck so far.

    Did anyone have the same issue, not only for the BB 8310 but for most of the BB phones? Please let me know. Thanks!

  2. #2
    GaryF's Avatar
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    Re: Blackberry 8310 problems...

    quicksilver...most likely a memeory issue. take a look at the tips in this thread...


    http://blackberryforums.pinstack.com...sms_mms_e.html
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    bmanley's Avatar
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    Re: Blackberry 8310 problems...

    ~via BB (wap.pinstack.com)~do you have it set to delete them after so long?

  4. #4
    quiksilver23's Avatar
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    Re: Blackberry 8310 problems...

    Yes...I do for the most part. Usually after 90 days. Sometimes all data (emails and sms) are there for a significant period of time. Just yesterday, I reloaded the last backup from October and things were fine. I checked this morning and all disappeared except the most recent sms and emails in the last two days.
    Have you heard of this problem before? I wouldn't even start assuming that there's a virus involved eating up the BB stored memory and content. Help!! Thank you!

  5. #5
    GaryF's Avatar
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    Re: Blackberry 8310 problems...

    quicksilver

    did you try the things in the thread I posted to clean up your memory usage?
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  6. #6
    quiksilver23's Avatar
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    Re: Blackberry 8310 problems...

    Yes I did. I guess my BB clears out the un-necessary sms and email that are rarely read. Clears the memory and resets everything.

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