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i am trying to connect my work email to my BB but i am receiving ... BlackBerry Curve forum

  1. #1
    JordanDawg05's Avatar
    JordanDawg05 no está en línea Stack level 1
    Join Date
    Aug 2006

    BIS and work email


    i am trying to connect my work email to my BB but i am receiving an error.
    we have a OWA and i do see the option where to put my info but i keep receiving a "an error occured during email account validatin. please check your information and try again. if the error persists please contact your system administrator'

    did anyone experience this? i have a BIS now but does this mean i hvae to get a BES ??

    thanks for any help in advance.

  2. #2
    caustic's Avatar
    caustic no está en línea Stack level 3
    Join Date
    Nov 2007
    have you double checked the username field. easiest line to fudge up when setting up owa.
    "Anyone who has never made a mistake has never tried anything new."

  3. #3
    RogerG's Avatar
    RogerG no está en línea Stack Administrator
    Join Date
    Nov 2006
    Also make sure you have the correct email server name.

  4. #4
    jdellasala's Avatar
    jdellasala no está en línea Device Pro
    Join Date
    Mar 2006
    You may want to check with your company's IT department to see if it's allowed and/or blocked.

  5. #5
    evad310's Avatar
    evad310 no está en línea Stack level 2
    Join Date
    Sep 2007
    The same thing happened to me. I had to have my IT guys restore my security clearance (about an hour process), and then it worked fine.

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