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This is an odd BB Messenger problem my partner is having. When a new BB ... BlackBerry Curve forum

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    drjamie03's Avatar
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    Question BBMessenger-can't get to new messages

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    This is an odd BB Messenger problem my partner is having. When a new BB message comes in, she opens it first in the general 'Messages' folder and it shows up. But when she clicks on it, it doesn't take her to that message but to an old one from another conversation. It's a little hard to explain but it would be good to know if anyone else is experiencing similar weirdness. (she has the Curve, by the way)

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    Re: BBMessenger-can't get to new messages

    weird glitch...BBM acts up from time to time.

    Maybe reinstall?

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    Re: BBMessenger-can't get to new messages

    i've had that issue i usually just end the conversation and that works fine and sometimes a battery pull if necessary
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    Re: BBMessenger-can't get to new messages

    Ok. Good to know I was on the right track (these are things I thought might help but I wanted to get some confirmation). Thanks for replying. By the way...how do I reinstall? I know how to uninstall, but not sure where to get the software to reinstall.

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    Re: BBMessenger-can't get to new messages

    ^^All you need to do is connect your BB to DM and start App Loader, then scroll down and uncheck the BBM box, click Next and let it run. Once your BB is back up, start App Loader again and this time check the box for BBM and click Next and let it run again. Be sure to reboot your device after each uninstall and reinstall.
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    Re: BBMessenger-can't get to new messages

    Got it. Thanks for the great instructions!

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    Re: BBMessenger-can't get to new messages

    Actually, I just tried to reinstall, but when I start app loader, it only lists third party software, not applications like BB Messenger...so I can't uninstall or reinstall it. I looked for settings to change so it would be visible but found none.

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    Re: BBMessenger-can't get to new messages

    Quote Originally Posted by drjamie03 View Post
    Actually, I just tried to reinstall, but when I start app loader, it only lists third party software, not applications like BB Messenger...so I can't uninstall or reinstall it. I looked for settings to change so it would be visible but found none.
    You need to have the OS installed on the computer. Try finding the same one so it doesn't upgrade, unless you are looking to upgrade.

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    Re: BBMessenger-can't get to new messages

    I thought I did have it installed, but installing it again seems to have fixed it. Thanks!

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    Re: BBMessenger-can't get to new messages

    ~via BB (wap.pinstack.com)~
    You can also download bbm OTA (over the air) by going to mobile.blackberry.com from your BB browser. So if you just uninstall, reboot, and go there, you can do it. Good luck!

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