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When I go to watch videos that I have recorded with my blackberry , my ... BlackBerry Curve forum

  1. #1
    karileeo86's Avatar
    karileeo86 no está en línea Stack level 1
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    bb shuts down when i view videos

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    When I go to watch videos that I have recorded with my blackberry , my phone goes black the keypad goes dim, the red light will come on and then completely shut down. Anyone have any idea what is going on?

  2. #2
    jblackfish's Avatar
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    Could you have a shortage of free memory or low battery or any of the obvious things? Give more details: what size video, where it's stored, how your playing it, etc. Assume you BB is 8330 since it's in that forum, right?
    For every complex problem there is a solution, that is simple, neat, .....and wrong! (H. L. Mencken) jblackfish(at)pinstack(dot)com

  3. #3
    EthanCole's Avatar
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    I had the same problem! especially when streaming from youtube...

    Here's what you do:

    back up your device and wipe the berry.

    reload the O.S. and what you backed up.

    tah dah! It should work... I went through 3 8330s until someone here told me to do this and it worked for me. Hopefully it works for you

  4. #4
    jblackfish's Avatar
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    Thanks for the post, PTR. That's a lot of trouble to go through for a fix but if it fixes it I have to say it's worth it!

    I have a 8330 too and the problem sounded a little odd to me. I haven't had any problem with videos - admittedly I don't watch that many - but I didn't know what else to suggest.
    For every complex problem there is a solution, that is simple, neat, .....and wrong! (H. L. Mencken) jblackfish(at)pinstack(dot)com

  5. #5
    karileeo86's Avatar
    karileeo86 no está en línea Stack level 1
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    OK I think i fixed the problem and it did not involve me having to wipe out my whole OS and reloading it. All I did was free up as much memory as possible. After that my BB doesnt seem to have any issues viewing the videos anymore, for now at least.

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