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I was trying to change my password and it wouldn't accept it. It asked me ... BlackBerry Curve forum

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    shelita65's Avatar
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    BB Curve just erased itself HELP!!! PLEASE!!!

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    I was trying to change my password and it wouldn't accept it. It asked me to type in "blackberry" which I did, it said type in password again and it then completely erased my phone. PLEASE HELP!! PLEASE tell me what to do!!!

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    Re: BB Curve just erased itself HELP!!! PLEASE!!!

    You cant do anything. Sadly, the only way is going to be restore your backup IF you have one.. Thats why backup is important. Good luck!
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    Re: BB Curve just erased itself HELP!!! PLEASE!!!

    ~via BB (wap.pinstack.com) I pray to the BB gods that you did a back up recently.

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    Re: BB Curve just erased itself HELP!!! PLEASE!!!

    you've entered incorrect password too many times and the device wiped itself. its security measure.

    hope you have back up

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    Re: BB Curve just erased itself HELP!!! PLEASE!!!

    Its now say "scrubbing", what does this mean? If I didn't do a back up, what are my other options? Take it back to the store where I bought it?

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    Re: BB Curve just erased itself HELP!!! PLEASE!!!

    ~via BB (wap.pinstack.com)~you can either do a restore, or another wipe.. If you try to reboot and get nothing, then maybe ask to do a restore from a friends curve just to get software and service books back and then delete all and start from scratch. Try that first

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    Re: BB Curve just erased itself HELP!!! PLEASE!!!

    Quote Originally Posted by shelita65 View Post
    Its now say "scrubbing", what does this mean? If I didn't do a back up, what are my other options? Take it back to the store where I bought it?
    whats the bb doing now? did you lose your settings?
    normally the security wipe will just restore it to factory settings, like when you first brought your bb home

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    Re: BB Curve just erased itself HELP!!! PLEASE!!!

    if it wiped the operating system you can go to blackberry.com and redownload it and use the Desktop manager to install it back on the phone. but with out backups all your data is lost.

    """""""""""""""""""""""""""""""""""""""""""""""""" "
    There are Two Types of People in the world.
    1. is the one that knows how inportant backups are and
    2. The one that will learn how inportant backups are.
    """""""""""""""""""""""""""""""""""""""""""""""""" """""""""

    to anyone reading this You SHOULD always backup any data you cant loose. and that is for PC or PDA, Or SmartPhone

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    Re: BB Curve just erased itself HELP!!! PLEASE!!!

    you simply lost your personal info/settings. You can reinstall all your software and start over just make sure to backup next time.

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    Re: BB Curve just erased itself HELP!!! PLEASE!!!

    << backs up data just for good measure

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    Re: BB Curve just erased itself HELP!!! PLEASE!!!

    I wanted to add a video and new songs to my BB using my desk manager. It was the desk manager that kept asking me for my password but I just could not remember it. I unistalled it and re-intalled it and it went right back to asking me for my password as soon as I plugged up my BB. My BB is now still saying "scrubbing" and it shows it scubbing at 41%. I've taken the battery out at least 3 times, and all it does is start the wipe process and then goes to the scrubbing screen. What should I do now?? Bare with me, I haven't had it that long.

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    Re: BB Curve just erased itself HELP!!! PLEASE!!!

    "scrubbing" happens if you've enabled content protection in the security settings. Can take 1 to 2 hours to finish.

    let it finish. removing battery etc wont help

  13. #13
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    Re: BB Curve just erased itself HELP!!! PLEASE!!!

    Kentrg, THANK YOU!! THANK YOU!! So what happens when it finishes scrubbing? And what do I need to do? Does this mean I haven't lost all of my data??

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    Re: BB Curve just erased itself HELP!!! PLEASE!!!

    You've lost your personal data. Address book/calendar etc. If you just got your BB and don't have much in there its no big deal.

    When scrubbing is completed you can use your BB as usual.

  15. #15
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    Re: BB Curve just erased itself HELP!!! PLEASE!!!

    I have seen this personally. Scrubbing is basically another way of saying it's been wiped. I have done this to try to get rid of the OS issues that plagued my first 2 Pearls.


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