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Hey Everyone, I am running a VZW 8300 with OS 4.2 on it. Tonight I ... BlackBerry Curve forum

  1. #1
    traviswales's Avatar
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    BB 8300 - Application Deleted but Icon Remains

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    Hey Everyone,

    I am running a VZW 8300 with OS 4.2 on it. Tonight I tried installing an app on it OTA. The app installed but must have been corrupted because it gave me an error every time I tried to run it. I have gone to Options>Advanced Options>Applications> and deleted the application there. However the icon remains. I have pulled the battery once as well. I also checked Options>Security Options>Application Permissions> but I did not see the program listed there.

    Any ideas what I should try next? I could always hide the icon but the fact that I cant remove the thing is bugging me. Any help is appreciated.

    Thanks,
    novicebbuser.

  2. #2
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    Re: BB 8300 - Application Deleted but Icon Remains

    Welcoem aboard.

    Go into your modules and delete any related to the app there.

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    Re: BB 8300 - Application Deleted but Icon Remains

    Ok I found the module but when I try to remove it I get - Unable to remove "appname". It is required by IT policy application control.

    What is my next step?
    Last edited by traviswales; 09-22-2007 at 12:25 AM.

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    Re: BB 8300 - Application Deleted but Icon Remains

    While in applications open the menu and choose modules.

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    Re: BB 8300 - Application Deleted but Icon Remains

    Ok I found the module but when I try to remove it I get - Unable to remove "appname". It is required by IT policy application control.

    What is my next step?

  6. #6
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    Re: BB 8300 - Application Deleted but Icon Remains

    Are you on a company BES? As for the errors from the app, what kind did you get?

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    Re: BB 8300 - Application Deleted but Icon Remains

    Yes I am on a company BES. Originally when I tried to run the app after installing it I got - Error starting "appname": Module "appname" has verification error 420 at offset 01da.

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    Re: BB 8300 - Application Deleted but Icon Remains

    Have you loaded other apps to your BB? Does your company allow downloads?

  9. #9
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    Re: BB 8300 - Application Deleted but Icon Remains

    Good question. The last company BB I had which I traded in yesterday for a newer model allowed me full access to download and install content. This was the first thing I had tried to install on the 8300. Sounds like it may be an account issue on the BES. I will get with my Systems group on Monday and have them take a look. Thanks for the help cp. If they can't figure it out I may come back here for some more help.

  10. #10
    cp6169's Avatar
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    Re: BB 8300 - Application Deleted but Icon Remains

    There are more experienced users on here that may know the answer, good luck and keep us informed.

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