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Hello everyone, I have read thread after thread about this dust issue on the 8300. ... BlackBerry Curve forum

  1. #1
    nova609's Avatar
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    Lightbulb ATTENTION....DUST solution???

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    Hello everyone, I have read thread after thread about this dust issue on the 8300. Mine is about four months old and am starting to get some dust particles on the screen.
    I had called the AT&T warranty dept: (800-801-1101) and spoke with a rep about the issue..because of the number of 8300's I bought for my business, they were willing to send me a replacement (refurb). They also stated that normally, they do not offer replacement for dust issues. They are well aware that it is a problem, and have had numerous complaints about this issue...but not to the extent for AT&T to create a bulletin for replacement. She stated that there should be a replacement for this issue, but in a nut shell, not quite enough people have called complaining yet!!!!!

    So my suggestion: GET ON THE PHONE!!!!!!!!

    .....hopes this helps!

  2. #2
    HyperM3's Avatar
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    Re: ATTENTION....DUST solution???

    If they admit they they have had numerous complaints about it, then I would think quite enough people have called in.

  3. #3
    nova609's Avatar
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    Re: ATTENTION....DUST solution???

    I agree...for the money we pay for these phones..they should clean themselves!!!

  4. #4
    KriK's Avatar
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    Re: ATTENTION....DUST solution???

    ~via BB (wap.pinstack.com)~ My technician actually pinned the problem on a faulty lens seal. Just glued it down firmly so we'll see what happens in the next week or so.

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