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I tried downloading the Wall Street Journal Mobile shortcut and when attempting to open it, ... BlackBerry Curve forum

  1. #1
    Corbishley's Avatar
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    Application shortcut error

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    I tried downloading the Wall Street Journal Mobile shortcut and when attempting to open it, I get the following error:

    Uncaught exception:
    net.r.im.device.api.system Co
    ntroledAccessException

    Have already done a battery pull. Thoughts?

  2. #2
    moderncowboy's Avatar
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    Uninstall and re-download if you haven't already.

  3. #3
    Corbishley's Avatar
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    I did try that and am getting the same error

  4. #4
    moderncowboy's Avatar
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    Have you tried deleting and resending your service books?

  5. #5
    Corbishley's Avatar
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    I have not, complicated?

  6. #6
    RogerG's Avatar
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    Also try clearing your browser cache.

    Open the browser, press the BB menu button, go to Options>Cache Operations.

  7. #7
    Corbishley's Avatar
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    Clearing the Cache didn't resolve it.

  8. #8
    moderncowboy's Avatar
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    If rogro's suggestion does not work to delete and resend service books all you have to do is go to menu/options/advanced options/service books and then delete them. Then log on to your BIS and resend the service books.

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