I am new to BB (be nice ). I purchased the new 8310 from AT&T last week. It got a JVM Error 535 the first day and I used the tips/tricks from this site to try to reload the OS. I gave up after a few hours of trying and the device never accepting the reloaded OS.
So...I took the device back and thought I would try a different "smart" phone. I mistakenly chose the BlackJack II which was a totally weak, non-business, non user friendly device. I hated it immediately and turned right around to go back to get the BB 8310. I really liked all the BB 8310 features and I should have just replaced it with another BB when it crashed.
AT&T gave me a new 8310 to replace the BlackJack II. But this one seems to have a different OS than the first one that I had. Argghhh...it is very frustrating!
There are three significant differences that I can see....
1) The original BB 8310 had an email configuration in the out-of-the-box "Blackberry Setup". This allowed me to set up a personal email account (i.e. POP with Earthlink). The new BB 8310 does not have that option. From the Home screen, I choose "Blackberry Setup" and there are only two options..."Setup Wizard" or "Set Up Bluetooth". When I choose "Setup Wizard", at step 9 of 10, it gives me only two options:
(a) "I want to use a work email account with a Blackberry Enterprise Server" or
(b) "I want to skip email setup"
I don't want to do either. I want to set up two email accounts. One is a POP Earthlink account for personal use and the other is a work Outlook account through the desktop redirector instead of the Blackberry Enterprise Server.
How do I fix that?
2) The original BB 8310 had two email/messaging icons at the top left of the screen. The first one was "Messages" (manages all email/text accounts) and the second one was for a personal email account (non-business). This was configured and set up in the original out-of-the-box Blackberry Setup. It asked for my private (i.e. POP) email accounts and configured them automatically. The new BB 8310 only has one email/messaging icon at the top left of the screen. It will not allow me to configure it for mail accounts. Same question as above.
3) The original BB 8310 had two Browser icons. One was for "Media Net" and the other just said "Browser". I like to use the one that just says browser as it seems to be more user friendly and more similar to a desktop browser (allows you to change homepage). The new BB 8310 only has the "Media Net" browser. How can I get the other browser?
Can these things be changed by changing the OS?
Do you think that I got an older/newer version of the device and OS than the first one that I had a few days ago?
How can I tell what OS I have on this new one?
Thanks in advance for your help!!