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I have been very happy with my Curve thus far, but am having odd behavior ... BlackBerry Curve forum

  1. #1
    thr61's Avatar
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    Address Book Search and Dial from Address Book

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    I have been very happy with my Curve thus far, but am having odd behavior regarding the address book and its connection to the phone application. When I go to make a call and choose dial from address book, I begin to enter a name and it appears to not be there. I have tried using first name and last name and it simply returns no results. However, when I use the general search tool, it locates the person.

    Further, when I filter the address book by categories, I often only see one or two entries (i.e. under client) when I know that there are hundreds. I am not talking about a huge address book (693 entries).

    Finally, my Curve reports a different number of records than in my Outlook contacts.

    I synch with Outlook using a hosted exchange server with BES.

    Any ideas?

  2. #2
    ehadden's Avatar
    ehadden no está en línea Stack level 2
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    Re: Address Book Search and Dial from Address Book

    ~via BB (wap.pinstack.com)~This happened to my 8700. You need to reset. Turn off blackberry, pull battery for about 30 seconds. Replace battery and this should work. It did for me!

  3. #3
    thr61's Avatar
    thr61 no está en línea Stack level 1
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    Re: Address Book Search and Dial from Address Book

    I can give this a try. However, I assume this will reset the entire device and so I will need to repick my theme, install 3rd party apps, and generally do a complete set up once again?

  4. #4
    DCookSta's Avatar
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    Re: Address Book Search and Dial from Address Book

    No, all this does is reboot your phone cleanly. Nothing will change, it will turn back on looking the same. Nothing to reset back up.

    ~via BB (wap.pinstack.com)~

  5. #5
    thr61's Avatar
    thr61 no está en línea Stack level 1
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    Re: Address Book Search and Dial from Address Book

    It all worked perfectly! Thanks.

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