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getting an 8320 soon... wondering if i need to contact tech support at my company ... BlackBerry Curve forum

  1. #1
    DanXP's Avatar
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    8700g --> 8320 tech support?

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    getting an 8320 soon... wondering if i need to contact tech support at my company to configure everything and get the blackberry connected properly to the bes/bis... can i do everything myself with the supplied desktop manager?

    thanks for any help...
    Last edited by DanXP; 09-28-2007 at 12:32 PM.

  2. #2
    kjbmax77's Avatar
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    Re: 8700g --> 8320 tech support?

    For the BIS you log into your BIS acct and update the PIN and IMEI there for your BIS email, for the BES make sure your desktop manager is setup to work with the BES (and is connected to your work network) and then have it up and running and connect the device, it will prompt if you want to change message direction to the new device, let it sit for a little bit and it will enterprise activate the new device and deactivate the old one. Usually pretty simple, any questions feel free to ask.

  3. #3
    DanXP's Avatar
    DanXP no está en línea Stack level 2
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    Re: 8700g --> 8320 tech support?

    thanks! i guess i won't be calling support...

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