I'm new to the 8330. I love the phone and Verizon (so far). It beats the hell out of Nextel and the 8350i. My only issue is the microphone. Everything is fine while using the bluetooth earbud but when talking to people using the internal microphone, people say it is very weak and distant. I bought the phone off Ebay (I know, I know) and it's my only form of audible communication, hence I can't live without it. Has anybody had to change the microphone? If so, how tough is it. There are quite a few out there for $5.00 or so. Instructions would be appreciated.