Results 1 to 6 of 6

before, i had the auto dim backlight set to ON. when in the dark, or ... BlackBerry Curve forum

  1. #1
    phutro's Avatar
    phutro no está en línea Stack level 1
    Join Date
    Nov 2007
    Posts
    12

    Question 8320 trackball & keyboard backlight not working

    Advertisement



    before, i had the auto dim backlight set to ON. when in the dark, or i'm typing the trackball & keyboard backlight would turn on and then fade out (fade out in a jerky motion, not a smooth decline in brightness).

    now, the trackball & keyboard backlight does not turn on at all unless the auto dim option is set to OFF. (that being said, i miss having the screen automatically dim & brighten depending on the surrounding brightness).

    i've called tmobile and have pulled out the battery & re-installed the os. but that's not fixing it. they say it's some sort of functionality problem on their end and that i should bear it. i think it has something to do with some hardware.

    has anyone else experienced this / know what to do?

    regards,

  2. #2
    cherrichiodo's Avatar
    cherrichiodo no está en línea PINStacked!
    Join Date
    Aug 2006
    PIN/ID
    ATA
    Posts
    17,164

    Re: 8320 trackball & keyboard backlight not working

    have you tried a software upgrade? upgrade your OS?

    i haven't heard of this issue.

  3. #3
    ssnxp's Avatar
    ssnxp no está en línea Device Pro
    Join Date
    Jul 2007
    Posts
    1,679

    Re: 8320 trackball & keyboard backlight not working

    It sounds like something is wrong with the light sensor. Like, physically wrong. Mabye not, but it sounds like it's broken.
    Last edited by ssnxp; 01-24-2008 at 04:24 AM.

  4. #4
    phutro's Avatar
    phutro no está en línea Stack level 1
    Join Date
    Nov 2007
    Posts
    12

    Re: 8320 trackball & keyboard backlight not working

    ya, i have the lastest os for tmobile (and reinstalled it clean (no 3rd party apps) twice. but it didn't fix the problem) however, after waiting a good six or so hours, the backlight is working like it's supposed to... so... mystery!

    they were sending me a replacement but i canceled it. i'm too attached to the bb i have now. and i figure, i have another year on my warranty, i'll get it replaced when something breaks again. thanks all for the advice

  5. #5
    ssnxp's Avatar
    ssnxp no está en línea Device Pro
    Join Date
    Jul 2007
    Posts
    1,679

    Re: 8320 trackball & keyboard backlight not working

    Glad everything worked out for you and you didn't have to go through the hassle.

  6. #6
    squeakr's Avatar
    squeakr no está en línea Stack level 4
    Join Date
    Jun 2007
    Posts
    541

    Re: 8320 trackball & keyboard backlight not working

    Make sure that you aren't covering the sensor accidentally. It used to located near the led on the top. Someone who knows better if it has moved can step in and clarify.

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •