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Originally Posted by gkast1 Blu, if they are mailing it out on the 26th, WHY ... BlackBerry Curve forum

  1. #31
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    Re: 8320 rebate... denied.

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    Quote Originally Posted by gkast1 View Post
    Blu, if they are mailing it out on the 26th, WHY should it take 30 days for you to receive it?? Are they WALKING it to your door?
    Heck if i know man, i think it said allow up to 30 days to receive
    ~Blu~




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  2. #32
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    Re: 8320 rebate... denied.

    It seems they have gotten their stuff together about tmobile customers who happened to purchase before official release date because mine finally went through without getting the rejection (though I purchased day before like everyone else). I went to the online status and found:


    Rebate offers currently on record for ( my name here )
    Item Description Date Online Submission Received Date Mail In Submission Received Verified and
    Accepted Date Date Item Shipped Check Number Date Cleared On Line Care UPG Rebate N/A 10/24/2007 12/13/2007 (est.) 12/25/2007 (est.) 0

    *key part of all that: verified and accepted date (approx 12/13) and ship date (12/25)*
    Last edited by blackninja; 11-26-2007 at 03:05 PM.

  3. #33
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    Re: 8320 rebate... denied.

    ~via BB (wap.pinstack.com)~haha. What an absolute delight to work with tmobile on this rebate bs. What a joke.

    Luckily, mine shows as mailed (20 days ago though), and I've yet to receive it... I sent them an extra letter when I sbumitted my rebate with the bank routing # and the last 4 of my checking acct.

    I told them in the letter that if the check goes anywhere other than that account, then I didn't receive it. Mail fraud is a female dog.

  4. #34
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    Re: 8320 rebate... denied.

    Quote Originally Posted by jzarowitz View Post
    ~via BB (wap.pinstack.com)~haha. What an absolute delight to work with tmobile on this rebate bs. What a joke.

    Luckily, mine shows as mailed (20 days ago though), and I've yet to receive it... I sent them an extra letter when I sbumitted my rebate with the bank routing # and the last 4 of my checking acct.

    I told them in the letter that if the check goes anywhere other than that account, then I didn't receive it. Mail fraud is a female dog.

    I guess thats why they said allow 30 days for receipt of it.
    ~Blu~




    Blukrystlz@pinstack.com


  5. #35
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    Re: 8320 rebate... denied.

    Well i just recv'd a letter from T-mobile telling me they are unable to process my rebate, becasue it had to be purchased within the specific offer dates on the rebate.

    Well, that didnt float with me, i called the number on the letter and spoke to a very nice rep and she apologized for the letter and told me alot of letters were sent out by mistake. So she said she processed it and told me it should take 3 weeks to receive my rebate.

    SO hopefully everyone will get theirs!
    ~Blu~




    Blukrystlz@pinstack.com


  6. #36
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    Re: 8320 rebate... denied.

    *sigh*

    I got the letter today.

    Guess I'll be making the call tomorrow.

    Can I go 1 month without having to contact tmobile?

  7. #37
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    Re: 8320 rebate... denied.

    I just checked my rebate status... denied again. This is after I received the letter, called CS, and had my rebate resubmitted. Looks like I'll have to call them again.

  8. #38
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    Re: 8320 rebate... denied.

    I had one ($50 rebate) that got denied twice (they had problems because I ported my number in after the device was activated and the computer just refused to accept it as a proper activation) and I called and calmly explained the situation to the TMO CSR (not the rebate center) and was given a credit on my account. I suggest you give that a try.
    BlackBerry® Certified Support Specialist
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  9. #39
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    Re: 8320 rebate... denied.

    Sounds like a good idea, Gary.

    See... they are making Blu wait out her 30 days, as it seems

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    Re: 8320 rebate... denied.

    Tmobile rebate center has me seeing red right now. I've never seen so much b.s. over a $50 mail-in rebate. I'm cussing up a blue streak.

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    Re: 8320 rebate... denied.

    I couldn't believe the tone the rebate rep "Donny" took with me. I was ready to throw the nearest object and start ripping him a new one and I am generally a very calm person. He spoke to me as if I were his naughty 6 year old child and refused to be of any help. His supervisor and I had a nice detailed chat on the issue and his poor attitude. After the complaint was taken down I got switched to Customer Care where they credited $50 to my account.

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    Re: 8320 rebate... denied.

    the rebate center basically said that there was nothing that they could do. so, i took the advice of a few of you that called customer service instead. i got my $50 credited to my account. that was so much easier. thanks all.

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    Re: 8320 rebate... denied.

    mine was denied too, they said that I activated before the start of the rebate. I bough the 8320 the first day it came out. I called the rebate center today and the lady was very helpful, she indicated the TMO finally decided to backdated the rebate to the 20th instead of what was originally printed on the mail in rebate coupon (which I believe was the 25th). She claims to have fixed the problem and re-submitted my claim we shall see.

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    Re: 8320 rebate... denied.

    got my rebate checks in the mail today... 50 for the curve, and 50 for the router.

  15. #45
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    Re: 8320 rebate... denied.

    Quote Originally Posted by jzarowitz View Post
    got my rebate checks in the mail today... 50 for the curve, and 50 for the router.
    sweeeeeeet!! hopefully mine will come soon too.
    ~Blu~




    Blukrystlz@pinstack.com


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