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phone not restarting properly.The battery icon is coming up and its not rebooting. help stackers!!!... BlackBerry Curve forum

  1. #1
    duval_happiness's Avatar
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    8300 shut down

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    phone not restarting properly.The battery icon is coming up and its not rebooting.
    help stackers!!!
    Duval_Happine$$**

  2. #2
    GaryF's Avatar
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    The battery icon normally means that your device does not recognize a good battery is installed. Did you recently run the battery all the way down? You might try connecting to a known good charging device and see if the phone boots...
    BlackBerry® Certified Support Specialist
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    I have tried different batteries .
    But stil no luck.What else is thier to try.
    Duval_Happine$$**

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    I have the same problem, whats going on with these BB. The pearl is doing all sorts of funny things too.

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    GaryF's Avatar
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    Quote Originally Posted by duval_happiness View Post
    I have tried different batteries .
    But stil no luck.What else is thier to try.
    Can you confirm that when you tried different batteries the device displayed the No Battery icon each time? And are you sure these are correct batteries for your device?

    Have you recently installed or upgraded any software on your device?
    BlackBerry® Certified Support Specialist
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  6. #6
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    Quote Originally Posted by jerisewhite View Post
    I have the same problem, whats going on with these BB. The pearl is doing all sorts of funny things too.
    In order to trouble shoot your device we will need a few more details about what you are experiencing....
    BlackBerry® Certified Support Specialist
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