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I'm on Verizon, and I just upgraded to the 4.5.0.77 OS. I'm not able to ... BlackBerry Curve forum

  1. #1
    glacialbass's Avatar
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    4.5.0.77 and no HTML mail?

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    I'm on Verizon, and I just upgraded to the 4.5.0.77 OS. I'm not able to view email in HTML format. Any ideas?

  2. #2
    moderncowboy's Avatar
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    You will not be able to until you receive new mail. Also go into your email options and make sure you have it enabled.

  3. #3
    MotoUp's Avatar
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    Yes, you will need to enable it, and most likely resend your service books. Are you on BES or BIS?

    Only new mail will come in as HTML, all your older mail that you have already received will not show as HTML.

  4. #4
    MackDa600's Avatar
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    html 4.5

    you MUST resend service books after doing the upgrade, then you will see the option to enable it in the options menu.

    keep in mind your bbmessenger will more then likely be messed up, *228 may not work, device tethering will not work.
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  5. #5
    pshift's Avatar
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    Quote Originally Posted by glacialbass View Post
    I'm on Verizon, and I just upgraded to the 4.5.0.77 OS. I'm not able to view email in HTML format. Any ideas?
    BTW, 4.5.0.97 is now available and working fine.

  6. #6
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    Quote Originally Posted by MackDa600 View Post
    you MUST resend service books after doing the upgrade, then you will see the option to enable it in the options menu.

    keep in mind your bbmessenger will more then likely be messed up, *228 may not work, device tethering will not work.
    I've upgraded over 10 8330s and not seen a single issue you are describing...

  7. #7
    MotoUp's Avatar
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    Quote Originally Posted by pshift View Post
    BTW, 4.5.0.97 is now available and working fine.
    Which carrier?

  8. #8
    glacialbass's Avatar
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    Awesome, thanks! I resent the service books and all works as it should.

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