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Hi bb addicts. I have a question lately i've been experiencing some problem with my ... BlackBerry Curve forum

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    raton's Avatar
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    1 missed call

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    Hi bb addicts. I have a question lately i've been experiencing some problem with my 8310 curve. For some reason i keep getting this one missed call icon on my phone. i check it and then it's there again. Any suggestions as to what i can do to get rid of it? please help. Thanks!

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    GaryF's Avatar
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    There are a couple of things you can do to clear a missed call icon that wont go away.
    Sometimes leaving yourself a voice mail and then retrieving it will do it. You can also used the advanced tab in Back up / Restore (desktop manager) to clear your call log data base.

    Let us know if that helps!
    BlackBerry® Certified Support Specialist
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    Kyo0tdemon's Avatar
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    Yes, try that and/or a battery pull.

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    Thank you both very much but i tried to follow your suggestions; however, none worked.

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    Do you have call logging on for your inboxes?

    Check here:

    Call log>Menu>Options>Call Logging

    Make sure it is set to "None."
    BlackBerry Rocks!<-Check it out!

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    lucky13mt's Avatar
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    Also, you may want to check your main Messages folder that combines all of your messages into one folder.
    BlackBerry Rocks!<-Check it out!

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    yes, it is set to none. As far as the messages go i dunno what you mean by it.

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    RogerG's Avatar
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    Quote Originally Posted by raton View Post
    yes, it is set to none. As far as the messages go i dunno what you mean by it.
    You have a "main" messages folder in which ALL of your phone calls, SMS, MMS, email messages, etc go into when they arrive on the handheld.

    Some of us hide that main folder and just use the individual folders that get set up for each email account we're pushing to the device.

    What is being suggested here is that maybe this particular missed call is sitting out there in that main messages folder, regardless of whether or not the folder has been hidden.

    Does that make sense?

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    D'oh!

    You said you had that logging feature set to none, so that missed call would not be in the main messages folder, unless you just recently changed it to none.

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    Thanks. I can't find that folder though. I searched everywhere i can think of. Should i just reset the damn thing? or just learn to live with this crappola?

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    lucky13mt's Avatar
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    Did you try selecting "Show All" from the menu while looking at all your applications?
    BlackBerry Rocks!<-Check it out!

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    show all phone calls? I cleared all calls from my device with the DM.

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    While you are looking at all your applications open your menu and select "Show All."

    Not in your call logs.
    BlackBerry Rocks!<-Check it out!

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    How many e-mail accounts are you pushing to your handheld? All your e-mail accounts would have an envelope with a globe in front of it. When you trackwheel over each envelope it shows you what e-mail address is associated with that envelope. For the Main Messages one, it will just read "Messages".

    If you can't find it, then you have it hidden somehow. From the main screen, push the BlackBerry Menu button (the one to the right of the green Talk button on your Curve). You'll see an option to "Show All", which reveals all of the hidden icons/folders.

    Let us know what you see.

    Roger

  15. #15
    raton's Avatar
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    i only have two email accounts.

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