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OK, I wiped the phone and loaded .76 which so far is running great. No ... BlackBerry Storm forum

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    ItsNowOrNever's Avatar
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    Wiped and reloaded---now missing a TON of stuff!

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    OK, I wiped the phone and loaded .76 which so far is running great. No ringer issues or antyhing and my video recording is working again.

    However, I am now missing BBM as well as the "application center"....I tried going to blackberrys mobile site and loading BBM back onto it, but it's not letting me, saying that my device doesn't meet the standards and I am also missing brick breaker and word mole.

    How do I get those back?
    Color---it's nothing but a hue of the rainbow...why do people place such importance in it?

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    bglawrence's Avatar
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    resend your service books

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    ItsNowOrNever's Avatar
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    OK...I found that, and I did that....and it's still not back.
    Color---it's nothing but a hue of the rainbow...why do people place such importance in it?

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    eazid's Avatar
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    Yeah. Service books and check your app uploader in DM for BBM and such.
    "Who Dares Wins"

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    ItsNowOrNever's Avatar
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    What's verizon's website address to send all the service books from online as opposed to finding it on the phone?
    Color---it's nothing but a hue of the rainbow...why do people place such importance in it?

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    dargewrd's Avatar
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    resent service books doesnt help for this situation... seems like you forget to put a check on each stuff you want to install that happened to me and i had to do another wipe and put check on everything i wanted to install beucase by default it just checks system and core software thats about it
    Ryan

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    dargewrd's Avatar
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    theres no verizon website to resend service books only through bis account on the computer
    Ryan

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    eazid's Avatar
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    Quote Originally Posted by ItsNowOrNever View Post
    What's verizon's website address to send all the service books from online as opposed to finding it on the phone?
    Quote Originally Posted by dargewrd View Post
    theres no verizon website to resend service books only through bis account on the computer
    Yes there is ...

    https://bis.na.blackberry.com/html?brand=vzw


    Go to settings> service books> resend
    "Who Dares Wins"

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    eazid's Avatar
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    What all are you missing by the way?
    "Who Dares Wins"

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    dargewrd's Avatar
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    thats what im saying i mean its it own bis site not just by verizon i mean you choose carrier from the bis website LOL so techinally theres no just verizon
    Ryan

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    eazid's Avatar
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    Quote Originally Posted by dargewrd View Post
    thats what im saying i mean its it own bis site not just by verizon i mean you choose carrier from the bis website LOL so techinally theres no just verizon
    Oh. I should have caught the technicality there. Sorry about that. lol
    "Who Dares Wins"

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    BES Noob's Avatar
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    Resending service books will not bring back BBM or Word mole. You will have to use the apploader and when you get into details make sure you check mark the box for bbm and there should be one for word mole too.

  13. #13
    GaryF's Avatar
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    You should not need to re-install. Just launch Application Loader on the same desktop where the operating system is installed and check the boxes for the missing app's. You will also need to go back to your most recent back up and use the advanced restore feature to restore your BBM contacts after you load the application.
    BlackBerry® Certified Support Specialist
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    dargewrd's Avatar
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    tried that didnt work only showing you what you alrady have on the phone if you didnt install all those stuff so i had to wipe and put check on word mole etc all other stuff so the result of this happening you might have forget to put check in all of the boxes that were not checked
    Ryan

  15. #15
    dargewrd's Avatar
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    if you wiped by jlcommander have to wipe again and put check in the missing apps cause i went to app loader where the os is located it doesnt show missing apps to install so only way is re wipe it using jl loader and then install those stuff
    Ryan

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