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Areas of ScrEen not pressing, an frozen at times? Replace battery works sometimes BlackBerry9530/4.7.0.148 Profile/MIDP-2.0 ... BlackBerry Storm forum

  1. #1
    bajan#1's Avatar
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    touch Screen problem

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    Areas of ScrEen not pressing, an frozen at times? Replace battery works sometimes
    BlackBerry9530/4.7.0.148 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105

  2. #2
    MotoUp's Avatar
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    Which areas of your screen aren't pressing? Does it tend to be the corners?

  3. #3
    bajan#1's Avatar
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    Yea mostly
    BlackBerry9530/4.7.0.148 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105

  4. #4
    bajan#1's Avatar
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    More like toP and. Bottom
    BlackBerry9530/4.7.0.148 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105

  5. #5
    caustic's Avatar
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    Bajan, you need to replace that unit under the warranty provision. It is a fairly common issue that occurs from heavy fingered users or carrying the device in tight pockets which applies constant pressure on the corners of the screen and pushes the fluid away from that area.
    call 1.866.406.5154 and tell then only what they need to hear. This is as long as there is no physical damage on the device. Otherwise you will need to make an insurance claim.

    Ps. remember to revert your OS back to official release before you send the device in.

    C.
    "Anyone who has never made a mistake has never tried anything new."

  6. #6
    MotoUp's Avatar
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    You can always try the business card (fold a business card in half and put behind the battery,) Or get a T6 screwdriver and slightly loosen the screw to the left of the battery. This has worked on several.

    But caustic is correct, it should be covered under warranty.

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