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My device reboots several times per hour. It's a brand new set sent by technical ... BlackBerry Storm forum

  1. #1
    Marquinho's Avatar
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    storm 9520 espontaneóus reboot

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    My device reboots several times per hour. It's a brand new set sent by technical assistence in England after there was no solution for another set wíth a OS problem which began the same way with the actual one.How can I fix it?
    Last edited by pdxmatts; 01-22-2011 at 09:39 PM. Reason: spelling

  2. #2
    RogerG's Avatar
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    Do you have a media card in the device? Try taking that out and see if that doesn't help. If not, you will probably need to exchange again.

  3. #3
    Marquinho's Avatar
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    No.ihave not? how is it possible the same thing happens with two different advices?

    Thanks for help.

  4. #4
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    Did you load your info back onto it? If so, I would backup, wipe, and restore only your address bokk then test it for 24 hours with no extra applications loaded and see if it continues to have the problem.

    Zo

  5. #5
    Marquinho's Avatar
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    I will try.
    Thanks

  6. #6
    Marquinho's Avatar
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    News

    Friends,
    It seems the problem was solved. Apparently, the removal of the batterie two or three times after each reset was enough to fix it. At least, the problem stopped for a while.
    I will send you notices further!
    Thanks.
    Marquinho.

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