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Ok Gang, I have had no issue with my Storm 2 since getting it until ... BlackBerry Storm forum

  1. #1
    moderncowboy's Avatar
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    My first actual Storm 2 issue..any ideas?

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    Ok Gang, I have had no issue with my Storm 2 since getting it until this last week. I can be in a call and all the sudden a weird noise in my ear and it shuts off. It's now done it on three calls and is something I can't have happen because of my position at work.

    So what do you guys think? Is it the phone itself. The OS 5.0.0.451, Battery or just my BB getting tired of listening to me and shutting off...

  2. #2
    chokem's Avatar
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    thats a tough one Randy. you could start by process of elimination-new OS, new battery and see if that helps. heck, it might be Verizon, who knows.
    ​Galaxy S4 Red

  3. #3
    azstar's Avatar
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    Is the phone actually crashing and shutting itself down?
    Twitter? My Apps List

    Current SmartPhone: Motorola DROID Rooted, Running Project Elite v4

  4. #4
    moderncowboy's Avatar
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    Yes Az, It is!! Makes a weird noise then blame!!

  5. #5
    MotoUp's Avatar
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    I'm scratching my head on this one. I'm half thinking the phone might be going bad. Are you still within your 30 days?

  6. #6
    dlsolo's Avatar
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    My girl had a similar problem and we went Verizon in Chicago to get her a new one... no problems now and she is back on Seanren78's hybrid. It's been 4 days now with no issues.

    The guy at the Verizon Store said this was a first but he wasn't surprised. I'd take it back for a new one!

    Just my two cents.
    Current OS: Mark Hayes 9550 v2.1 Hybrid
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  7. #7
    moderncowboy's Avatar
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    Yeah I'm past the 30 days. I may try reloading the OS and testing it a little before I go for a new one.

  8. #8
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    Yea, I would try reloading the OS, but, I'm leaning toward hardware. Could be the headset speaker is going. For sure Verizon would give you a warranty exchange.
    Rich C.
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