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Originally Posted by seidioseidio Hello all, I want to thank you all for your patience ... BlackBerry Storm forum

  1. #16
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    Quote Originally Posted by seidioseidio View Post
    Hello all,

    I want to thank you all for your patience and interest in our product. It is my pleasure to announce the availability of Seidio's Desktop Cradle for Storm 9530 and Curve 8900/8350i. Pre orders begins today and we expect shipping to begin no later than March 30th. Either price will be set at an introductory price of $24.95 for pre orders and returning customers!
    just ordered mine
    lighten up...life's too short

    my favorite cydia apps and hacks

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    That is pretty sweet indeed. But still waiting on your new toy's unboxing pics lol.

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    after a couple of days use i have noticed a couple of spots where the rubberized paint is starting to peel off. is this normal? has anyone else experienced this?
    lighten up...life's too short

    my favorite cydia apps and hacks

  4. #19
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    Quote Originally Posted by catstide View Post
    just ordered mine
    Let me know how you like it. I can't decide whether to order it or not. You could very easily sway me one way or the other.

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    Quote Originally Posted by MotoUp View Post
    Let me know how you like it. I can't decide whether to order it or not. You could very easily sway me one way or the other.
    it's very nice but if this peeling thing is a common issue i would say no.maybe i just got a bad one and they will replace it. i haven't contacted them yet...waiting on some experiences here first.
    lighten up...life's too short

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    Sorry, I was meaning the cradle...

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    ahh....it hasn't shipped yet. supposed to ship the week of 3/30
    lighten up...life's too short

    my favorite cydia apps and hacks

  8. #23
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    i have pm'ed seidioseidio and sent seidio an email so we'll see what happens.
    lighten up...life's too short

    my favorite cydia apps and hacks

  9. #24
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    well i got responses from seidioseidio and seidio.seidioseidio sent me a nice pm telling me that i would be contacted by seidio. the email i got from seidio was not to my liking so i will give them a call tomorrow. in short they told me that they sincerely apologized for any inconvenience with their products and they would be happy to replace it for me.however i would have to request an RMA (Return Merchandise Authorization).after i filled that out i would be contacted in 1-2 business days. well then i went to their site and read their return and warranty information and read that i would be responsible for the return shipping and the whole process could take between 2-4 weeks.when i purchased the item i selected the higher 2 day shipping because i wanted it NOW. i would not be happy if i had to wait a month to receive a new one(while doing without the defective one),not to mention having to pay additional shipping to send them their defective product back.

    holding judgement till i call them tomorrow...just keeping you informed.
    lighten up...life's too short

    my favorite cydia apps and hacks

  10. #25
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    That doesn't sound consistent with standard return policies in the technology world that I'm familiar with.

    Typically it's a new item is shipped (possibly a temporary charge on a CC) then when new item is received the old one is sent back.

    Hope it works out okay for ya.

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    I got the zagg shield and the rim storm holster. Can't go wrong.
    ~via smartphone mobile.pinstack.com~

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    When i say i have Bold family phones, I meant it, from the older to the younger, even the unborn ;)

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    very nice customer service. i voiced my concerns and he promptly said he ship out the new one with a return envelope for the defective one....couldn't ask for more
    lighten up...life's too short

    my favorite cydia apps and hacks

  14. #29
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    Did they have any idea why it was peeling, or if it was a common occurrence?

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    Quote Originally Posted by MotoUp View Post
    Did they have any idea why it was peeling, or if it was a common occurrence?
    i asked him that...he said it was not common. i would like to hear some other innocase owners chime in.
    lighten up...life's too short

    my favorite cydia apps and hacks

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