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Originally Posted by StefanSmith Know - I haven't pulled the battery in landscape but will ... BlackBerry Storm forum

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    Quote Originally Posted by StefanSmith View Post
    Know - I haven't pulled the battery in landscape but will try. Without any benchmark to work to, its hard to know how the device should react. I think its hardware. The more I type, I think (unless I am going mad) the screen is not returning from the down position on occasions correctly...

    So I shall contact vodafone on Monday and return the unit for it to be replaced. I guess proof will be in the pudding - if a new unit responds in the same way it can only be a bad batch or more realistically, software. I shall let you know my results.
    Yes I definitely agree that you should contact Vodafone. As previously stated, my husband never had any of these problems. But I've been browsing 3 other forums and I haven't seen one person describe the same problem. So no worries, they'll exchange it and you'll be on your way.

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    Hey Stefan also, change Key Rate and Key Delay to fast. This might help out as well.

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    i have been practising typing to see if i have the same issue with the keyboard. 'typewriter' works quickly - (it is the longest word formed from the keys on one row of a keyboard). At times it lagged showing the letters on screen but it caught up quickly and corrected my keystroke errors if i mis-typed.

    sounds like you may need a replacement ?

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    AN UPDATE FOR ALL:

    I have received my replacement Storm today.

    So, I have early "mixed" news.

    Firstly, there was definitely a fault with the first unit. I can confirm this by explaining the following - and this is something for new users to watch out for.

    On the first device, there was a definitive difference in feel when typing towards the bottom of the screen and say part way up. So - when the keyboard is displayed - the upper lines felt easier to press - anything on the lower line felt "stiffer".

    The new Storm has the same pressure feeling no matter where you click the button.

    That's the good news.

    Early tests, which are done as follows, are not great.

    First - the same problem, though not as pronounced, is evident on this new Storm. Maybe this is software. To help prove my case, I had someone else use the device and they had EXACT same issues! So everything I have written thus far is no different - just less pronounced. And its not how I type or something specific to me as an individual - I work with someone who has a curve and is quick on the keyboard (and used to SureType) and the exact same thing was noticeable. And there were two hardened blackberry users to count the clicks to letters which are showing.

    The subjective thing is here is "speed of typing" - everyone has their own concept of speed. And I am not getting scientific down to "words per minute". The new unit is definitely better behaved with more methodical typing. But there is a restriction here on typing speed now matter how accurate you are. I cannot comment on whether software tweaks would improve things, but the limitation is I believe (I could be wrong) that it is possible for the screen to be pushed down, almost return to its fully upright position, be pushed down again so a "click" is registered but the letter gets missed because the screen never quite made it fully up to the top and the software never registered it. That's my best theory.

    Whatever the case, I stand by this - no matter how accurate you are, real typists who are used to blackberries and type away anything they considered to be great speed, will not get on with the Storm! You can type with virtually no errors as long as you type methodically. Errors creep in the faster you go.

  5. #20
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    thanks for the update!
    BlackBerry® Certified Support Specialist

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    Quoted below is some text from the review of the Storm published on www.engadget.com.

    I think this nicely summaries the problem with the SurePress screen:

    "slant from RIM's PR on the Storm is that the new clickable touchscreen delivers another high caliber typist's dream to their roster -- but that couldn't be further from the truth. Rather than the click making things easier, it actually makes them more difficult. As you press down to engage a "key," you're required to release before moving to another, which means that you can only type so quickly. In our tests, we were constantly frustrated by the staggering, laggy movement when trying to type with any speed. You have to let the click depress before you can strike another character, and that makes for a stuttery input process"

    This is exactly what I think the problem is! Real typists - and let's face it - long-term blackberry users are likely to be reasonably fast - are going to struggle to adapt to the Storm. When you type at speed on a real keyboard there is less concern that you need to let the key that you've just pressed return to its fully upright position before hitting another one. On the Storm, there is no getting away from it.

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    Quote Originally Posted by StefanSmith View Post
    Quoted below is some text from the review of the Storm published on www.engadget.com.

    I think this nicely summaries the problem with the SurePress screen:

    "slant from RIM's PR on the Storm is that the new clickable touchscreen delivers another high caliber typist's dream to their roster -- but that couldn't be further from the truth. Rather than the click making things easier, it actually makes them more difficult. As you press down to engage a "key," you're required to release before moving to another, which means that you can only type so quickly. In our tests, we were constantly frustrated by the staggering, laggy movement when trying to type with any speed. You have to let the click depress before you can strike another character, and that makes for a stuttery input process"

    This is exactly what I think the problem is! Real typists - and let's face it - long-term blackberry users are likely to be reasonably fast - are going to struggle to adapt to the Storm. When you type at speed on a real keyboard there is less concern that you need to let the key that you've just pressed return to its fully upright position before hitting another one. On the Storm, there is no getting away from it.
    This is my frustration....I'm a whizz on my Bold, typing on the Storm is frustrating....so I'm sending it back...and sticking with my Bold.

  8. #23
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    LOL..."wr"

    That will not deter me, I have that happen to me while typing on the bold and the ipod touch which has the same tech as the ipone. All i have to say is user pref. Some can do it and some have problems. If you tape more on it, I bet you will get it down.
    ..........SHAKE N BAKE..........

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    And here is a quote from the boy genius review:

    "
    SurePress / Typing
    This is going to be a hate or love it experience again, and we really aren’t feeling it since we’re power users. We would have loved a straight capacitive screen here. The button presses get tiring after you type a lot and we find that we just want to type less in general than we do on our Bolds and Curves. (I’m not going to out the one lone writer here at BGR who still has a Curve.) Here’s the issue… if you’re in SureType mode it’s not that bad, but when you switch to landscape mode, your finger covers up the letters and blue halo does little to reassure you what letter you’ve selected. The other issue is the actual hardware. I took apart the unit and found that there is one button in the middle of the screen which explains why it is so damn hard to press the screen on the edges. If you need to type an “a” key or “z” key or even select a menu option that’s on the edge of the screen, you will have to press very, very hard. This makes it really a chore to use sometimes.
    The auto-correction on here is a total joke and barely works for anything we’re trying to type, and you just can’t type fast. Your typing speed is hardware-limited."

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    This is gonna suck...

    I type about 40wpm or more on my 8830 right now with few errors. Idk what I'm gonna do!!!
    ~via BB (wap.pinstack.com)~

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    I had two Storms all setup on pre-order today with Verizon and they are calling me at 6:30am to complete the order and payment. But, after reading BGR's review and others, we are not going to get it. We just decided that we are going to remain patient and wait for the Javelin on TMO.

    All though, my husbands corporate perks is offering the Bold for $149.00 right now for three days with ATT if we switch. Decisions, decisions.......

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    Is this issue at least part to do with not not getting your finger/thumb off the keyboard far enough before pressing the next key? So when you release the first key, the screen fully clicks back, but your finger/thumb is still on the first key as you press the next? (Ie a kind of "multi-touch" issue)?
    Last edited by wibbly; 11-21-2008 at 06:41 AM.


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    Stackers need to type fast! I know I do! To the point where sometimes I don't even look at my phone when typing. I still end up typing what I need to and sending it out without looking. Looks like if I ever had a Storm, I wont be able to do that.
    T-Mobile HTC Touch Pro2 & I'm not coming back! :D

    --HeavyC.

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    Thumbs down this is all sounding very discouraging...

    Quote Originally Posted by HeavyComponent View Post
    Stackers need to type fast! I know I do! To the point where sometimes I don't even look at my phone when typing. I still end up typing what I need to and sending it out without looking. Looks like if I ever had a Storm, I wont be able to do that.

    I agree with HeavyC.....speed is very very important....all these reviews are making it sound like those of us that are typing at high speeds will have to slow it down quite a bit, and personally that is not something that i would wanna have to do....that makes me think twice about wanting to switch over to the Storm once its released here....
    ...Your Attitude is going to determine your Altitude....


    "So Blessed"

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    Quote Originally Posted by StefanSmith View Post
    A little more on the keyboard...

    Actually, the SureType is presenting me with problems too! I am not 100% what is the cause but I think it is one of two things:

    I have spent an hour typing and typing and typing in both layouts.

    One potential problem is as the screen is depressed it may not be springing back up quick enough.

    To prove my point I have videod some typing. And I am correct in the following - if I type a word in SureType e.g. the word people - I can count six distinctive clicks and the video shows I have hit every letter correctly but only 5 letters appear!!

    Unless there is a software issue, I think typing at speed causes an issue that the screen doesn't return to position quick enough. Therefore, it is possible to make two firm depressions i.e. typing two letters, with only one letter showing.

    My alternative theory is the screen is reacting to the depressions differently if you physically are hitting nearer the edge of the screen.

    On the suretype keyboard letter combinations such as ER and OP are often the missing letters when typing more quickly...and I am definitely counting the correct number of positive clicks to the letters I type.

    To date, I am very disappointed with the keyboard (not the SurePress which is fantastic).

    If you type more slowly, it really does work well. But I really wonder how fluent typists are going to get on with being forced to slow down.
    doesnt look as if you like it? i find the landscape keyboard pretty bad but sure type seams to work fine for me, maybe your to fussy? you have to remember this is BB's first touch BB apple have be doing it for quite a while

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