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I had a problem with my browser, but got that fixed. Now I cant get ... BlackBerry Storm forum

  1. #1
    slick773's Avatar
    slick773 no está en línea Stack level 2
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    cant recieve email

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    I had a problem with my browser, but got that fixed. Now I cant get any emails, i have the icons on storm but cant send or recieve. Ihave EDGE, but when i go to manage email it goes to edge and it takes forever and then it says problem occured..... please help...... Thanks in Advance

  2. #2
    RogerG's Avatar
    RogerG no está en línea Stack Administrator
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    What provider are you with? Can you log into your BIS account and resend Service Books? Might need to delete and re-add the accounts in BIS as well.

  3. #3
    slick773's Avatar
    slick773 no está en línea Stack level 2
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    tmobile... what is bis? sorry im a newb

  4. #4
    RogerG's Avatar
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    Sorry, it's BlackBerry Internet Service.....a web service where you can set up your e-mail accounts. You basically do the same thing from your device via the Email Setup Wizard.

    For future reference, here is the URL for the TMO web site.

  5. #5
    slick773's Avatar
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    where do i locate that service?
    is the tcp epc.tmobile.com? or the wap?

  6. #6
    EricaJ1073's Avatar
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    The TCP is wap.voicestream.com

    The Setup Internet E-mail icon should be on your device homescreen.


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