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Hey, do any of you know how I would be able to get my phone ... BlackBerry Storm forum

  1. #1
    Money2g's Avatar
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    Blackberry warranty

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    Hey, do any of you know how I would be able to get my phone checked out by Rim to see if they can fix it through the warranty that comes standard with the phone. I bought the phone off of someone. The reason I want them to check it out is because the phone is acting weird, if I am in a certain program or w/e the phone goes to the main screen all by itself without me pressing anything, and at certain times it does more than one times and it gets really annoying, its like the phone has a mind of its own. Sometimes the back button wont work either, and also I cant stop it from starting up in safe mode for some reason.

  2. #2
    bill16's Avatar
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    Do you have insurance on it from you service provider?
    ~via smartphone mobile.pinstack.com~

  3. #3
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    It is either software or hardware. Have you tried an OS update?
    ~via smartphone mobile.pinstack.com~

  4. #4
    reddrvgon's Avatar
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    rim does have a warranty i believe, but what you're saying may be caused by water damage...

    have you checked the water damage indicator stickers under the battery?
    i see RED...

  5. #5
    Money2g's Avatar
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    I believe i have the newest update which ends in .075, so Im not sure if its hardware or software.

    I dont have insurance from the provider

    where is water damage indicator excactly located? Im not sure if it is water damaged

  6. #6
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    From what I understand, the manufacturer warranty only applies to the original purchaser.That's why I was hoping that service provider insurance was on it.
    ~via smartphone mobile.pinstack.com~

  7. #7
    reddrvgon's Avatar
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    I recommend you update to a newer OS available...
    ~via smartphone mobile.pinstack.com~

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