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I just got the storm and I'm trying to set up my BB email but ... BlackBerry Storm forum

  1. #1
    BraileyGirl1's Avatar
    BraileyGirl1 no está en línea Stack level 2
    Join Date
    Jan 2008

    Question Blackberry Email BIS


    I just got the storm and I'm trying to set up my BB email but it says I already have a pin associated with an address. I don't remember my information for my email. How do i retrieve this info? Where do I find it or help for it? It will not let me create a new login and password.
    Last edited by jblackfish; 03-29-2009 at 07:15 AM. Reason: font size
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  2. #2
    Schirripal's Avatar
    Schirripal no está en línea Stack Pro
    Join Date
    May 2007
    U may need to call ur service provider cuz its sounding like u jst upgraded but ur bis is stuck on ur old PIN from ur previous blackberry
    When u contact ur service provider say I need to update my bis with my new pin
    And ask the service provider for your old information or to create a
    New email and password with them so they can clear the old info out
    Hope this helps
    ~via smartphone

  3. #3
    jblackfish's Avatar
    jblackfish no está en línea PINStacked!
    Join Date
    Dec 2007
    Not sure what you're looking for. You're Verizon, right? See if this info from your carrier will help.
    For every complex problem there is a solution, that is simple, neat, .....and wrong! (H. L. Mencken) jblackfish(at)pinstack(dot)com

  4. #4
    dean0uga's Avatar
    dean0uga no está en línea Stack level 3
    Join Date
    Dec 2008
    Go to setup>email settings and hit bb key then scroll down to setup account for some reason vz already has it associated on the phone and you can't do it online first. Hth
    ~via smartphone

  5. #5
    dgburns's Avatar
    dgburns no está en línea Stack level 3
    Join Date
    Jul 2007
    You need to get VZW to clear the PIN association on the BIS server.
    ~via smartphone

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