Results 1 to 5 of 5

The last couple times I tried backing up my storm I got two error Messages ... BlackBerry Storm forum

  1. #1
    hllywd's Avatar
    hllywd no está en línea Stack level 1
    Join Date
    Dec 2007
    Posts
    19

    Backup/memory ?

    Advertisement



    The last couple times I tried backing up my storm I got two error
    Messages and the backup didn't complete. The first error was
    Taken care of by clearing my browser cache. The latest error
    Deals with handheld agents. What is that and how can I fix it?

    When I check my device memory via the PC it shows over 800
    MB free. But on my Storm it shows 29MB free. Why the difference?

    Thanks
    Last edited by hllywd; 01-14-2009 at 10:42 PM.

  2. #2
    dean0uga's Avatar
    dean0uga no está en línea Stack level 3
    Join Date
    Dec 2008
    Posts
    415
    Quote Originally Posted by hllywd View Post
    The last couple times I tried backing up my storm I got two error
    Messages and the backup didn't complete. The first error was
    Taken care of by clearing my browser cache. The latest error
    Deals with handheld agents. What is that and how can I fix it?

    When I check my device memory via the PC it shows over 800
    MB free. But on my Storm it shows 29MB free. Why the difference?

    Thanks
    not sure about the error when backing up, but the 29mb free is the internal application memory, the 800+ memory is for pictures/videos/ringtones/songs etc.. You can put them on here as well as the sD card

  3. #3
    Join Date
    Dec 2006
    PIN/ID
    AskMe
    Posts
    3,806
    Quote Originally Posted by hllywd View Post
    The last couple times I tried backing up my storm I got two error
    Messages and the backup didn't complete. The first error was
    Taken care of by clearing my browser cache. The latest error
    Deals with handheld agents. What is that and how can I fix it?

    When I check my device memory via the PC it shows over 800
    MB free. But on my Storm it shows 29MB free. Why the difference?

    Thanks
    I would say disconnect device, clear all the browser options, take battery out and try to backup then.

    As for memory, the PC shows you the internal 1GB memory which you have 800mb free on.
    The Storm shows you the 128mb RAM memory available for apps which you have 29mb free on.

  4. #4
    Berryadict's Avatar
    Berryadict no está en línea Stack level 7
    Join Date
    Jul 2008
    Posts
    3,297
    If I may please add to Ranx's excellent suggestion (guess we posted at the same time), try going to Backup Restore, Advanced, scroll to Browser Cache Entry, and then clear it
    Last edited by Berryadict; 01-14-2009 at 10:54 PM.

  5. #5
    Join Date
    Dec 2006
    PIN/ID
    AskMe
    Posts
    3,806

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •