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I am getting an error message every time I try to backup my device. Any ... BlackBerry Storm forum

  1. #1
    munchkinsdad's Avatar
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    Backup Error!

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    I am getting an error message every time I try to backup my device. Any suggestions as to how to get it to successfully backup?
    Thanks!

  2. #2
    Berryadict's Avatar
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    What's the specific error message? And at what point does the backup hang up?

  3. #3
    dean0uga's Avatar
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    i would go into browser hit bb button, go to browser cache and clear all of those

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    +1 for dean0uga's advice
    did it do the trick for you ?

  5. #5
    doughdaddy's Avatar
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    What DM (desktop manager) are you using? 4.6 has known backup issues. Download 4.7 from here http://na.blackberry.com/eng/services/desktop/ and uninstall 4.6 if you have that.

  6. #6
    munchkinsdad's Avatar
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    Thanks Guys!
    Clearing the cache did the trick. Wassup with that? Anyway, I do have version 4.7.
    Thanks!

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  8. #8
    mtrcty's Avatar
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    same problem

    I did the memory clean, I have 4.7 , get to smart card options then I get error backing up database
    Last edited by mtrcty; 12-30-2008 at 05:39 PM.

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