When using DM 188.8.131.52 and my Storm with 184.108.40.206, I receive an "unknown error" when ... BlackBerry Storm forum
When using DM 220.127.116.11 and my Storm with 18.104.22.168, I receive an "unknown error" when trying to backup the device. It always terminates and the "unknow error" message appears when the backup process hits the"bluetooth options" part. I have tried emptying cache and memory cleaning, but this does not help. Any ideas?
I'd first recommend uninstalling DM 4.7 from your computer. This version still has a few kinks to be worked out in my option. There's a thread in the FAQ link in my signature with details on how to do a clean uninstall of DM. Then I'd recommend DM 4.6 and see if you can do a successful backup.
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