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I am new to Blackberry's. I just got my Bold. What are service books and ... BlackBerry Bold forum

  1. #1
    asapp's Avatar
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    Question what are service books & why do you need them on your phone?

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    I am new to Blackberry's. I just got my Bold.
    What are service books and why do you need them?

  2. #2
    moderncowboy's Avatar
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    The simple answer is that they are what makes your Blackberry and the apps on it work. Someone else can get into it deeper if you need them to.

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    GaryF's Avatar
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    Service books are like little packets of information sent from your carrier that make your blackberry applications work. For example when you add an email address, your carrier sends the service books to your device for that new address. You can resend service books when you are having issues by either visiting the carriers BIS website or by using the Manage Email application on your device....

    Hope that helps - post any further questions...
    BlackBerry® Certified Support Specialist
    The Shark Tank

  4. #4
    asapp's Avatar
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    Where do I find service books? Is it hard to get them on your phone? I am still setting up my email. Do I need to upgrade my phone OS? I am running what came with it 4.6. If so, how do I do that? Sorry about ALL the questions.

  5. #5
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    When you set up a new email address on your phone, the service books are automatically sent to your phone.

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    Once you log in to BIS you will see an option for service books.

  7. #7
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    In other words... Yes you need your service books.. They are very important for your BB to work properly. Feel free to ask away if you have any more questions. Ohh and welcome to pinstack and the wonderful world of BB. See you around! ~via BB (wap.pinstack.com)~

  8. #8
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    Without service books sent to your Blackberry it will not be provisioned for RIM services.
    Greg
    in Jax, FL

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