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I bought a blackberry bold a few months ago and have been very pleased with ... BlackBerry Bold forum

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    charlieman's Avatar
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    Question Volume Issues with Bold

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    I bought a blackberry bold a few months ago and have been very pleased with it until now. Every time i make or recieve a call the volume goes up and down by itself, and the "enhance call audio" feature rapidly changes. I have tried rebooting the phone and got no results. Is there any way to fix this?

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    What OS are you on?
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    Att
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    Go to options, about what it says on the third line...
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    V4.6.0.167 (platform 4.0.0.157)
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    I'd go ahead and update the os, that can help to make the Bold run better
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    I gave it a try and the update was successful, but the same problem still occurs. Any other advice?
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  8. #8
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    Have you noticed any problems with volume keys...
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  9. #9
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    The keys work fine. If I'm watching a video or playing a song I can adjust the volume, but there is no sound.
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  10. #10
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    i had a smiliar problem. But mine didnt deal with the volume over the phone. Mine dealt with the 3 speakers in the back. Cause, when you play a song or anything, it sounds REALLY low until you give it some force on the back.

    I assumed it was software, so i updated it to the latest ATT OS. That didnt solve it. I even loaded a newer version of the OS from another carrier, that didnt solve it. I even spend 3 days worth of web searching to find a solution, and came up with nothing. so i changed it back to ATT OS, went to customer service exchange, and got myself a new/refurbish phone.

    Only solution is to go and get it exchanged, since you said you're only a couple months into the phone. It should still be under warranty unless you did something to void it. But make sure, to have the ATT OS and NOT another carrier's. It will void your warranty.

  11. #11
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    Thank you, I appreciate your help
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