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When I get a new SMS it shows the sender's phone number, even though I ... BlackBerry Bold forum

  1. #1
    recursive's Avatar
    recursive no está en línea Stack level 1
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    SMS sender shows phone number instead of contact name

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    When I get a new SMS it shows the sender's phone number, even though I have her as a contact. If she calls me, it shows her contact name. Any ideas? She is on AT&T (iPhone) and I am T-Mobile.

  2. #2
    alryder's Avatar
    alryder no está en línea Stack level 3
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    Try going to Settings-->Options-->Security Options-->Encryption and make sure include contacts is set to NO. I don't think the SMS app can read the contacts list if it is encrypted.

  3. #3
    recursive's Avatar
    recursive no está en línea Stack level 1
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    I found a related thread. Apparently this is a bug that occurs when the phone number contains dashes in the contact list.

    http://forums.pinstack.com/f276/inco...appear-116486/

    Thanks.

  4. #4
    alryder's Avatar
    alryder no está en línea Stack level 3
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    Strange, I have dashes in all of the phone numbers for my contacts and it's always worked. Guess I'm just lucky!

  5. #5
    tfrankson's Avatar
    tfrankson no está en línea Stack level 4
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    This is an known issue with 5.0.0.330 OS its fix on 5.0.0.421 and 5.0.0.423 but these are not official releases. You can either install one of these OS or take out the dashes.

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